Summary
Overview
Work History
Skills
Languages
Timeline
Generic

MADARA JANCENKO

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Summary

Passionate and versatile professional with an extreme aptitude for building and maintaining relationships. Great attention to detail, and assertiveness with every task completed. Experienced across multiple industries and roles, adapting to the employers needs. Driven by achieving results and driving growth. Data focused with an analytic mindset, always searching for improvement and effectiveness, with the ability to work in a fast paced environment under pressure.

Overview

4
4
years of professional experience

Work History

Receptionist

Tuga Group
04.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Managed 9 properties of hostels

Sales Specialist

British American Tobacco
3 2023 - 4 2024
  • Developed an effective sales pitch that increased conversion rates by 110%
  • Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales
  • Responsible for generating sales in the entire country of Latvia, in a door-to-door setting.

Creative Director

Atlas Creative Group
09.2021 - 05.2022
  • Developed creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaigns
  • Worked closely with the Video director to ensure that shots and angles met the creative vision of the project
  • Collaborated with accounting and finance teams to create monthly and quarterly financial reports
  • Developed a lookbook showcasing the latest fashion trends to inspire customers.

Head of logistics

Atlas Distribution Latvia
09.2020 - 08.2021
  • Developed and implemented a set of internal controls to ensure the accuracy and integrity of financial data and reduce the risk of fraud
  • Coordinated with logistics and supply chain teams to ensure on-time and cost-effective delivery of goods and services
  • Created and managed budgets to ensure cost-effectiveness of logistics operations
  • Coordinated with logistics teams to ensure timely delivery of goods and services to customers.

Receptionist

Campings&Yachts
05.2020 - 09.2020
  • Maintained a clean and professional reception area, ensuring visitors feel welcome
  • Updated and maintained databases with customer information and account details
  • Answered customer inquiries via email, telephone, and in person
  • Processed payments and invoices accurately and in accordance with company procedures
  • Performed data entry tasks accurately and efficiently.

Skills

Relationship Building

Amenetize

Ability to Work in a Team

Ability to Work Under Pressure

Microsoft Office

E-Commerce

Digital Marketing

Team Management

Leadership

Full Cycle Sales

Negotiation

Relationship Building

Languages

Latvian
Proficient
C2
English
Proficient
C2
Russian
Upper intermediate
B2
Norwegian
Intermediate
B1
Danish
Intermediate
B1

Timeline

Receptionist

Tuga Group
04.2024 - Current

Creative Director

Atlas Creative Group
09.2021 - 05.2022

Head of logistics

Atlas Distribution Latvia
09.2020 - 08.2021

Receptionist

Campings&Yachts
05.2020 - 09.2020

Sales Specialist

British American Tobacco
3 2023 - 4 2024

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MADARA JANCENKO.