Programming Languages: Java, JavaScript, C, Python, R, PHP
Madiha Tanvir
Services Provider
Summary
Resourceful and adaptable professional with a diverse background in customer service, administration, IT support, warehouse operations, and freelance work. Possesses strong communication, problem-solving, and people skills to thrive in independent and team-based environments. Natural ability to connect with clients and colleagues from different cultures. Tech-savvy, fast learner, and highly organized - capable of handling complex tasks, sensitive information, and shifting priorities with professionalism and discretion. Open to new opportunities and challenges to contribute value, learn continuously, and grow with purpose.
Overview
11
11
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Process Operator
Northvolt Cell Assembly
08.2023 - 11.2024
- Operated production line equipment for battery cell assembly, ensuring smooth workflows and achieving production targets
- Maintained strict adherence to safety guidelines, using PPE and following clean and dry room protocols to ensure high-quality production
- Applied 5S methodology to organize workspaces, reducing waste and optimizing workflow, which led to a 15% reduction in downtime and 10% increase in production output through improved material handling and layout optimization
- Conducted routine maintenance and troubleshooting of equipment, minimizing downtime and maximizing production efficiency
- Operated forklifts for material handling, ensuring efficient supply chain operations and maintaining optimal warehouse organization
- Supported new employee training, ensuring proper understanding of company policies and procedures.
- Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
Technical Analyst
Atea Logistics
10.2022 - 07.2023
- Diagnosed and troubleshot hardware/software issues to maintain operational efficiency, ensuring minimal disruptions
- Performed data classification using Blanco software, ensuring compliance with security protocols
- Contributed to workflow optimization, enhancing equipment troubleshooting processes
Assistant Manager, Programming & System Analysis
Power Information Technology Company
06.2015 - 06.2022
- Led IT projects and optimized workflows, improving overall efficiency by 12%
- Work as change manager for shifting meter reading system from manual to HHU(Hand held unit) and mobile reading project.
- Training Meter readers and Computer operators to use new system and software.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed the creation and delivery of reports, using Crystal Reports and PL/SQL for backend data handling and analysis
Software Developer Intern
Power Information Technology Company
01.2014 - 01.2015
- Assisted in data collection and analysis for various development projects, using SQL to query databases and gather insights
Education
Master of Science - Information Technology
University of Education
04.2001 -
Master of Science - Social Media And Web Technologies
Linnaeus University
Sweden 04.2001 -
Skills
Teamwork and communication
Positive attitude
Problem-solving
Decision-making
Self motivation
Active listening
Orientation and training
Task delegation
Staff development
Coaching and mentoring
Multitasking Abilities
Customer service
Adaptability and flexibility
Certification
Forklift Operator License, 01/01/24
Projectsandadditionalexperience
- Experienced in leading and motivating teams to meet production targets while ensuring safety, quality, and efficiency.
- Proficient in quickly identifying issues on the production line and implementing effective solutions to minimize downtime.
- Highly committed to punctuality, reliability, and team collaboration. Always willing to go the extra mile to meet team goals.
- Prioritize following safety protocols and maintaining an organized, clean, and safe working environment.
Software
Web Development: HTML, CSS, XML, JSON, jQuery, API, WordPress, Flask, Django
Database Management: MySQL, SQL, PL/SQL, Oracle, Microsoft SQL Server
BI & Reporting Tools: Power BI, MATLAB, Crystal Reports
Version Control & Collaboration: Git, GitHub, SVN, Office 365
Operating Systems & Software: Windows, Linux, Microsoft Office, Google Docs, Figma
Timeline
Process Operator
Northvolt Cell Assembly
08.2023 - 11.2024
Technical Analyst
Atea Logistics
10.2022 - 07.2023
Assistant Manager, Programming & System Analysis
Power Information Technology Company
06.2015 - 06.2022
Software Developer Intern
Power Information Technology Company
01.2014 - 01.2015
Master of Science - Information Technology
University of Education
04.2001 -
Master of Science - Social Media And Web Technologies
Linnaeus University
04.2001 -
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