Magdalena Andrisová
Zitauto
Faro
4
Languages
2027
Years of experience
Dedicated professional with extensive expertise in communication, customer service, and internal business systems. Proficient in ERP software and Microsoft Office, with a proven track record of enhancing organisational efficiency through effective team coordination and leadership. Skilled in administrative systems and driving, holding a valid Category B driving licence. Committed to leveraging skills to drive operational excellence and support business objectives.
Work history
Recepcionist in rent a car
1 Year 3 Months- Welcomed customers, delivering professional front desk service to enhance first impressions
- Managed reservations and bookings, ensuring optimal vehicle availability for customer needs
- Handled customer inquiries in person, by phone, and via email, providing timely and accurate information
- Processed rental agreements, payments, and documentation
- Explained rental terms, insurance options, and policies
- Coordinated vehicle pick-up and return procedures
- Resolved customer issues and ensured high customer satisfaction
- Maintained accurate records and administrative tasks
- Managed operations at Faro airport
Client Advisor
6 Months- Delivered exceptional customer service and expert advice on luxury products, resulting in increased client satisfaction
- Guided clients in selecting premium items customised to their preferences, fostering personalised shopping experiences
- Handling transactions and ensuring smooth sales operations
- Cultivated strong client relationships, enhancing loyalty and repeat business
Coordinator of Footwear Development
1 Year 4 Months- Managed product development processes for footwear category, ensuring alignment with market trends and consumer needs
- Analysed market trends and consumer demands to enhance product offerings, contributing to competitive positioning
- Coordinated with suppliers and internal teams to optimise production timelines and quality standards
ERP Data Operator
7 Months- Managed and updated product data in ERP systems to support operational needs
- Ensured accuracy and consistency of product information across platforms for enhanced data integrity
Vodafone Sales Consultant
1 Year- Advised customers on mobile services and products to enhance user experience
- Handled contracts and resolved customer inquiries to ensure satisfaction and retention
Administrative Assistant
6 Months- Handled vehicle inquiries and coordinated related administrative tasks to ensure timely responses
- Improved customer satisfaction through prompt response to email and phone queries.
Legal Internship
- Assisted with preparation of legal documentation and conducted case research to support ongoing legal proceedings
Education
Specialist in E-commerce - Professional Qualification Course
High School Diploma - Legal and Social Services
Skills
Communication
Customer service
Internal business systems
ERP software
Team coordination
Leadership
Microsoft Office
Administrative systems
Valid driving license (Category B)
Driving
Organisational efficiency
Languages
Czech
Native
English
Fluent
Slovak
Native
Portuguese
Intermediate
Timeline
Recepcionist in rent a car
Zitauto
2025.07 - 2026.10Read More
Client Advisor
Luxury Brands Management s.r.o.
2024.10 - 2025.04Read More
Coordinator of Footwear Development
SPORTISIMO s.r.o.
2023.01 - 2024.05Read More
ERP Data Operator
SPORTISIMO s.r.o.
2022.05 - 2022.12Read More
Vodafone Sales Consultant
realBizz s.r.o.
2021.06 - 2022.06Read More
Administrative Assistant
BERIANI Trade s.r.o.
2020.12 - 2021.06Read More
SOŠ, Drtinova
High School Diploma from Legal and Social Services
1 2016 - 1 2020Read More
Specialist in E-commerce from Professional Qualification Course
7 2024 - 9 2024Read More
Legal Internship
Law Firm AK Kratochvílová
Read More