Dynamic professional with a proven track record at Pingos Otimistis Unip. LDA, excelling in customer service and problem-solving. Enhanced client satisfaction through personalized support and effective time management. Demonstrated strong attention to detail while maintaining safety standards and training new team members, fostering a collaborative work environment.
Experienced with coordinating support staff and optimizing team workflows. Utilizes conflict resolution techniques to maintain harmonious work environment. Track record of effective communication to ensure clarity and efficiency in operations.
A seasoned professional with proven track record in team coordination and support management. Adept at optimizing processes to drive team productivity and ensure seamless operations. Known for fostering collaborative environments and adapting to evolving demands with ease, ensuring high-quality results.
Work History
Helper Coordinator
Pingos Otimistis Unip. LDA
2023 - 2025
Reduced response times for assistance requests by efficiently prioritizing and organizing tasks.
Ensured a safe and comfortable environment by maintaining cleanliness standards and addressing potential hazards.
Delivered exceptional service by actively listening to client concerns and promptly addressing any issues that arose.
Enhanced client satisfaction by providing personalized support and assistance in various tasks.
Empowered clients to achieve personal goals through consistent encouragement, support, and skill-building exercises.
Operator
General Logistics Services (GLS)
2021 - 2022
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Production Worker
Danpo Ferrie
2020 - 2021
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Workplacement Officer and Agency Coordinator at Pessoa Academy - ETN InternationalWorkplacement Officer and Agency Coordinator at Pessoa Academy - ETN International