Manuel Lemos Da Silva
Field Service Engineer
Lisbon
Summary
Dedicated aviation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Field Service Engineer position. Ready to help team achieve company goals. Experienced FSE with over 25 years of experience in Aviation. Excellent reputation for resolving problems and improving customer satisfaction. Proficient FSE thrives setting up and maintaining stations, training users and supporting pivotal process improvements to Aircrafts and Engines systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with developers to continuously improve tools and resources. Offering excellent communication and good judgment.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Field Service Engineer
SAFRAN / CFM
Kuwait
01.2019 - 11.2022
- Provides airline operations, maintenance engineering support for CFM56-7B, 5B, GE90’s LEAP-1A and 1B engines products from SAFRAN and GE Aviation
- Supporting TAAG – Angola Airlines, SonAir, LAM, Kuwait
- Airways, Jazeera Airways, Wings of Lebanon, Middle East Airways, Alafco and Amiri
- Developed system maintenance schedule to prevent unnecessary downtime or avoidable interruptions
- Retrieved information and performed data entry using appropriate computer programs
- Generated reports covering details about data, system operation and error monitoring
- Managed maintenance data records and tracked operating information for onsite reference
- Identified equipment problems and potential risks, coordinating appropriate corrective action
Field Service Representative
THE BOEING COMPANY – Boeing International Corporation
Angola
11.2011 - 02.2019
- Provides airline operations support and maintains company presence at customer location. Monitors
- Develops action plans and coordinates resources regarding airplane-on-ground (AOG) situations.
- Engages company resources to prevent and resolve in-service technical problems. Develops customer
- Managed maintenance activities, supervised staff and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Created and followed detailed maintenance schedules for aircraft and engines equipment, resulting in % increase in equipment lifetime.
- Tested systems, noting issues and completing preventive maintenance.
Reliability Engineer
ANGOLA AIRLINES
Angola
10.2009 - 10.2011
- DME (Maintenance and Engineering Departament
- AD’s, SB’s, SL’s & EO’s etc Avaluation, Control and Tracking
- AvMET – Aircraft Virtual Maintenance & Engineering Tool
- Approved Maintenance Program Supervisor
- MEL – Control and Tracking
- Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
- Provided solutions to various technical problems of varying scope and complexity.
- Engaged internal and external customers during planning and test phases to answer questions.
- Provided technical advice to improve quality of engineering practices.
Aircraft Maintenance Controller
AIR GEMINI LDA
Angola
01.2004 - 10.2009
- Record Keeper
- Aircraft Maintenance Controller
- Maintenance Planning
- Engineering Assistant
- Received and processed stock into inventory management system.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Gregório Semedo University
Angola 01.2016 - 12.2019
Skills
Technical Analysis
undefinedTraininng
- LEAP-1A Boroscope Inspection Training – Hyderabad, Indian
- FSE (Field Service Engineer Integration Training) Safran - Montereau
- CFM56-7B Powerplant Line & Base Maintenance – Safran - Montereau
- LEAP-1B Powerplant Line & Base Maintenance – Safran – Montrereau
- LEAP-1A Powerplant Line & Base Maintenance – Safran - Montrereau
- GE90’s Powerplant Line & Base Maintenance – GE Aviation
- GEnx Powerplant Line & Base Maintenance – GE Aviation
- 787-8/9/10 Airframe & Power Plant General Systems – The Boeing Company
- 737MAX Airframe & Power Plant Systems / Avionics initial – Boeing
- 777-200/300ER Airframe & Power Plant General Systems – TAP Maintenance & Engineering Brasil.
- 777-200/300ER Avionics Systems – TAP Maintenance & Engineering Brasil.
- 737NG Airframe & Power Plant Systems / Avionics initial – Delta Airlines
- AHM – Aircraft Health Management – Boeing
- FBT (First Base Training) – Boeing (American Airlines)
- Maintenance Program & Planning, AD / SB Handling & Quality Audit OJT – Ethiopian Airlines.
- RCA – Root Cause Analyst – Reliasoft Brasil.
- Reliability Engineering Course – Reliasoft Brasil
- Scheduled Maintenance Program Development – Boeing Company
- Systems Reliability Course – Advanced – Reliasoft Brasil
- Reliability Centered Maintenance Analysis (RCM) + Software RCM++ 4 – Reliasoft Brasil Training
- FMEA – Failure Mode and Effects Analysis Course + X-FMEA Software. – Reliasoft Brasil
- SIC – International Reliability Symposium - Brasil – Sao-Paulo
- MRCA – Maintenance Reliability Cost Analysis Symposium – Boeing Company, Los Angels California
- Reliability Life Test Course DOE – Reliasoft Brasil
- Aviation Internal Auditor Course – IATA
- Structure Engineers Course Part I - Boeing
- AvMET – Aircraft Virtual Maintenance & Engineering Tools – TAP.
Timeline
Field Service Engineer
SAFRAN / CFM
01.2019 - 11.2022
High School Diploma -
Gregório Semedo University
01.2016 - 12.2019
Field Service Representative
THE BOEING COMPANY – Boeing International Corporation
11.2011 - 02.2019
Reliability Engineer
ANGOLA AIRLINES
10.2009 - 10.2011
Aircraft Maintenance Controller
AIR GEMINI LDA
01.2004 - 10.2009
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