Maria de Fátima Silva Semedo

• Investigation of financial transactions to identify money laundering, terrorist financing, or sanctions risks, ensuring regulatory compliance (SARS/SARs filing)
• Key Responsibilities

Case Investigation & Reporting: Perform deep-dive analyses on complex alerts, draft Suspicious Transaction Reports (STRs) or Suspicious Activity Reports (SARs), and manage high-risk customer reviews.

Compliance & Risk Management: Ensure compliance with AML/CFT/CPF laws, conduct periodic, desk-based, or thematic inspections.

Enhanced Due Diligence (EDD): Review Politically Exposed Persons (PEPs) and sanctioned entities.

Mentorship & Quality Control: Provide guidance to junior staff, perform quality assurance (QA) reviews on investigations, and deliver constructive feedback.

Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

• Responsible for implementing the Pearson BTEC and DGERT certification process;
• Overseeing training plans and course content
• Overseeing and monitoring the assessment process
• Responsible for the working group on GDPR implementation.

- Identification and control of payment incident
- Negotiation with counterpart in case of dispute
- Procurement of justification and failure reason from settlement team and their validation from operation management
- Payment of late interest and follow up of cash breaks related to Claims
- Daily update of Claims folders and chasing of impacted teams and counterpart to close cases in the shortest delays
- Payment of US market broker fees upon request of New York fees team and follow up of cash breaks

Compliance Officer – Europa Payment Processing Centre – Lisbon HUB

• Identification of Compliance Risk
• Ensure all alerts escalation are reviewed and timely manner, according to the review timelines stipulated in the relevant policies and procedures
• Ensure timely escalation of overdue alerts and suspicious transactions
• Ensure that law and spirit of the relevant policies and procedures are observed
• Transation Advisory, MIS reporting and other support
• Review L2 sanction -related to name screening alerts

Auditing - Evaluation Service
Quality - Evaluation, Coaching; Monitoring Service provided to the Customer;
Training - Trainer Officer (Organisation, Planning, Assessment and Coaching Assistants)