Summary
Overview
Work History
Education
Skills
Personal Information
Family
Timeline
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Maria Seruya

Maria Seruya

Senior Project Manager
Cascais

Summary

Globally-minded project manager with a multicultural foundation, born into a large British-Portuguese family and shaped by life experiences in Spain, Switzerland, and the UK. With a strategic and analytical mindset, I bring a deep passion for marketing, media, and consumer intelligence fueled by a fascination with how people respond to cultural, social, and political change in an ever-evolving world.

My Hotel Management Diploma expanded my global outlook and nurtured a deep appreciation for cultural diversity, while also shaping my understanding of how history and context influence human behavior and perception. Since becoming a mother of four, most recently in 2023, my perspective has continued to evolve further deepening my curiosity about human connection, communication, and the ways in which people of all backgrounds navigate a complex world. This personal journey has amplified my commitment to understanding diverse perspectives and communicating with empathy and clarity.

Now working as a Project Manager in a dynamic media agency, integrated in a creative agency, I thrive on connecting strategy, creativity, and operational excellence to bring bold ideas to life. I take pride in orchestrating cross-functional teams, ensuring seamless execution, and translating insights into meaningful, purpose-driven work that resonates with audiences.

I believe that in today’s media landscape, brands must go beyond visibility, they must stand for something. Marketing has become a cultural force, and I’m passionate about helping brands become changemakers by staying ahead of cultural shifts, tapping into real human insights, and building relevance through meaningful communication.

With a digitally-savvy, socially conscious, and globally aware approach, I’m committed to driving projects that don’t just meet KPIs but contribute to lasting impact.

Overview

21
21
years of professional experience

Work History

Senior Project Manager

ChLICK
11.2023 - Current
  • Maintained schedules to meet key milestones at every project phase.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Boosted client engagement by developing and implementing innovative digital and offline media strategies.
  • Worked with external advertising agencies by coordinating and completing multiple projects.
  • Assessed paid media analytics against KPIs using Google Analytics, internal reporting and agency reporting and presented findings to clients and key stakeholders.
  • Drove lead generation efforts through targeted content marketing initiatives, supported by effective SEO strategies and social media engagement.
  • Ensured consistent brand voice across all digital communication channels by establishing editorial guidelines and quality standards for content production team members.
  • Monitored budget and adjusted advertising activities to improve ROI.
  • Supported paid media initiatives through asset trafficking and management, tracking URL creation and tracking pixels and tagging.
  • Utilized A/B testing methods to determine the most effective design elements for improving conversion rates. A-B tested ad campaigns to optimize performance and drive improved ROI.
  • Analyzed performance metrics to identify trends and inform data-driven campaign adjustments.
  • Generated reports to monitor and analyze website performance.
  • Helped clients develop website portals and social media pages to promote businesses.

Social Media Manager

NOSSA
06.2018 - 11.2023

Company Overview: Social Media Manager for accounts based in Lisbon: Huawei, Carlsberg, Go Chill, Disney+, Cerealis, Milaneza, Casa dos Rapazes.

  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
  • Negotiated partnerships with other brands for co-promotional activities, expanding audience reach.
  • Coordinated with marketing team to align social media strategy with overall marketing objectives.
  • Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
  • Led crisis communications and media relations activities in response to challenging situations.

Digital Content Manager

BUS Agency
12.2017 - 06.2018
  • Company Overview: Social Media Manager for accounts based in Lisbon and Angola, Monthly Post Plans, Creativity: Opel, Candando.
  • Used content management system to analyze user engagement and website traffic metrics.
  • Approved, reviewed and edited content flowing to Social Media and Website.
  • Managed content distribution to online channels and social media platforms.
  • Utilized analytics and site metrics to determine areas of improvement.

Social Media Manager

MONDAY
06.2017 - 06.2018
  • Company Overview: Freelance copy for international brands in Portugal: M&Ms, Snickers, Twix, A Vaca que Ri, Durex. Monthly Post Plans, Creativity, Brand Activation
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.

Social Media Manager

PEACH
11.2015 - 05.2017
  • Company Overview: Social Media Manager for accounts based in Lisbon: Sushic, Bao, Discovery Channel.
  • Monthly Post Plans, Creativity, Brand Activation, New Business Pitches, Reporting & Analysis
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.

Social Media Manager

HAVAS WORLDWIDE
02.2014 - 10.2015
  • Company Overview: Social Media Manager for accounts based in Lisbon and Angola: L'Oreal, Continente, Ferrero, Coca-Cola Company, Grupo Unicer, Huawei.
  • Monthly Post Plans, Creativity, Brand Activation, New Business Pitches, Reporting & Analysis.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Led team of social media specialists, fostering collaborative and creative work environment.

Social Media Manager

University of Surrey
11.2010 - 05.2013
  • Boosted brand awareness by developing and implementing targeted social media campaigns.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Account Manager Supervisor

Pentaudis
01.2009 - 04.2010

Public & Guest Relations

Grande Real Villa Itália Hotel & Spa
01.2007 - 12.2008

Sales Manager

Hotel Baía
01.2007 - 12.2008

Penha Longa Hotel & Golf Resort, Casa da comida, Ritz Four Seasons
01.2004 - 01.2005
  • Company Overview: Training Programmes
  • Training Programmes

Education

Post Graduate Programme in Image, Protocol & Events -

ISLA - Instituto Superior de Línguas e Administração

Digital Account & Project Management - Social Media Digital Strategy Workshop

EDIT - Escola de Design Interactivo e Tecnologia

Cooking Diploma - undefined

Escola Superior de Hotelaria e Turismo do Estoril

BBA - Hotel Management

Les Roches International School of Hotel Management
Switzerland
04.2003 - 01.2005

Completed Coursework - Digital Marketing

FLAG
Lisbon
04.2001 -

Completed Coursework - Digital Communications And Media

FLAG
Lisbon
04.2001 -

Skills

Digital advertising: Media advertising & Analytics

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Personal Information

  • Date of Birth: 10/24/82
  • Nationality: Portuguese

Family

Older Sister of 4. 

Married to Francisco.

Mother of 4 "soon to be" brilliant humans. (WIP)

Timeline

Senior Project Manager

ChLICK
11.2023 - Current

Social Media Manager

NOSSA
06.2018 - 11.2023

Digital Content Manager

BUS Agency
12.2017 - 06.2018

Social Media Manager

MONDAY
06.2017 - 06.2018

Social Media Manager

PEACH
11.2015 - 05.2017

Social Media Manager

HAVAS WORLDWIDE
02.2014 - 10.2015

Social Media Manager

University of Surrey
11.2010 - 05.2013

Account Manager Supervisor

Pentaudis
01.2009 - 04.2010

Public & Guest Relations

Grande Real Villa Itália Hotel & Spa
01.2007 - 12.2008

Sales Manager

Hotel Baía
01.2007 - 12.2008

Penha Longa Hotel & Golf Resort, Casa da comida, Ritz Four Seasons
01.2004 - 01.2005

BBA - Hotel Management

Les Roches International School of Hotel Management
04.2003 - 01.2005

Completed Coursework - Digital Marketing

FLAG
04.2001 -

Completed Coursework - Digital Communications And Media

FLAG
04.2001 -

Digital Account & Project Management - Social Media Digital Strategy Workshop

EDIT - Escola de Design Interactivo e Tecnologia

Cooking Diploma - undefined

Escola Superior de Hotelaria e Turismo do Estoril

Post Graduate Programme in Image, Protocol & Events -

ISLA - Instituto Superior de Línguas e Administração
Maria SeruyaSenior Project Manager