Maria Sousa
London
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated Human Resources professional bringing 15+ years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams. Great attention to detail.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
- HR management
- Human Resource Management Software (HRMS)
- Personnel Recruitment
- Onboarding, Training and Development
- Performance Management
- Payroll Coordination
- Best Practices and Methodologies
- In-depth knowledge of HR Compliance
- Coaching and mentoring
- Great attention to detail
Work History
Human Resources Generalist
University of Porto
Porto
11.2021 - Current
- Collaborated with 10 hiring managers across 5 different teams to aid in hiring and recruiting efforts including writing and managing online job postings, screening candidate resumes, and conducting first-round interviews.
- Cut recruiting lead time by 60%, using Applicant Tracking System (ATS).
- Reduction of monthly expenses by 10% by cost reduction, in recruitment of teachers, with innovative processes via online in last 2 months.
- Increase employee training participation by 10%, applying new training incentive programme.
- Spearheaded training initiatives for new hires which included writing 150-page employee handbook, creating training documents and scheduling manager meetings.
- Developed and implemented communication and marketing pieces, including direct mail, emails, online content, teachers newsletters, press releases and other materials as needed.
Human Resources Consultant
The Impossible Is Possible, Lda. · Freelance
Cambridge
09.2020 - Current
- Successfully reduced worker’s compensation injuries from 20 to 2 in one-year period (2020-2021) through introduction of comprehensive employee incentive program.
- Supported 200+ employees payroll and benefits.
- Introduced new document management system which improved document searchability and saved admin staff average of 1+ hour per day.
- Reducing workers' insurance costs by 20% by reviewing workers' benefits, identifying new health insurance provider
- Supported hiring of 15 new team members in 2021.
- Training and developing 15 new team members in 2021.
Human Resources Assistant
Mitchell and Butlers
London
11.2018 - 04.2019
- Recruited and hired qualified candidates for kitchen chef, managers and other positions vacancies.
- Reduced workers' compensation claims by instituting corporate safety training program in 15% monthly.
- Answered and directed 20+ outbound and inbound phone calls per day.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Education
BBA - CIPD Human Resources Management (Level 5)
Brentwood School
Brentwood - UK11.2020
Master of Science - Employment Law
University of Porto
Porto - PT10.2011
Bachelor of Science - Human Resources Management
School of Industrial Studies And Management
Porto - PT06.2006
Languages
Portuguese
Native language
English
Advanced
C1
French
Elementary
A2
Spanish
Intermediate
B1
Overview
3
3
years of professional experience
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