Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic
MARIA TITOV

MARIA TITOV

System Business Analyst
Funchal

Summary

Overview

Experienced Business/Systems Analyst with many years of successful experience in the banking and insurance industries.
As well with a talent for breaking down complex problems and delivering actionable insights. Expert in business and systems requirements.
Flexible skills in project management, problem solving, collaboration and understanding business operations. Bring a fresh perspective and a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Business Analyst

Madeira TEC
09.2023 - Current
  • Collaborating with stakeholders to gather essential requirements, ensuring successful project outcomes.
  • Improving business processes by analyzing system requirements and implementing effective solutions.
  • Performing gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Playing key role in successful launch of new product lines by coordinating between development teams and stakeholders.
  • Communicating and explaining business requirements to team members to understand and implement functional demands.
  • Analyzing existing systems and databases and recommended enhancements to solve business needs
  • Providing excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible.
  • Managing multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
  • Identifing critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
  • Actively participating in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Helping employees fully understand new systems and procedures.
  • Streamlining project management with effective communication and collaboration across cross-functional teams.

System/Business Analyst

Sber Bank
09.2019 - 10.2022
  • Combining the roles of business and systems analyst in the Sberbank Change India
    team. Customer - Branch of Sberbank in India.
    Prepared detailed business requirements in English for an automated banking system
    "from scratch" together with vendors from India.
    Designed the logical data model.
  • Prepared BPMN diagrams for current and future business processes in the ARIS.
    Interviewed customers in English for the development and refinement of processes.
  • Prepared User Story Map and User Stories AS IS and TO BE for processes that need
    improvement.
  • Managed a project on the distribution of profits from transactions from the stage of the
    "idea" of the business customer to the implementation of the development in
    commercial operation. Interaction with business, architects, analysts, developers,
    testers, and support team.
  • Cooperation in solving problems for users when working in bank systems.

System Analyst

Sber Bank
08.2018 - 09.2019
  • Identification, analysis and clarification of business requirements received from
    customers: checking for completeness and consistency.
  • Preparation of specifications within the implemented features, formation and approval
    of technical specifications for implementation in Confluence.
  • Acceptance testing of the implemented functionality.
  • Designed the logical and physical data models.
  • Determined the integrations with various systems.
  • Participation in process review and requirements collection meetings.
  • Work planning and setting tasks for development.
  • Consultation of business analysts, developers and testers on the tasks and identified
    errors.
  • Preparing test scripts.
  • Preparing test data.
  • Preparation of instructions for business administrators.
  • Interaction with UI / UX designer when developing layouts.

Lead Software Engineer

OJSC Gazprom UGS Engineering and Technical Center
12.2016 - 08.2018
  • Leading Software Engineer of the Laboratory for Maintenance and Development of Local Information and Control Systems Development of macros for optimization and automation of production processes
  • Coordination and change of orders for maintenance of gas industry repair facilities, support and consultation of SAP GUI for Windows
  • Ensuring the availability of settings and information in the information system for monitoring the technical condition of the facilities of the Unified Gas Supply System
  • Interaction with employees for technical and software support
  • I proposed and implemented a project to modernize the search for regulatory and technical documentation at Gazprom UGS
  • The software product 'Base of the control fund of regulatory and technical documentation' in the C# language and the database of the control fund on SQL Server were created
  • Creation (from scratch) and introduction into production took place individually

Mine surveyor

OJSC Gazprom UGS Schelkovskoye
09.2015 - 12.2016
  • Analysis of geodetic data
  • Construction and development of geodetic networks
  • Implementation of geodetic and mine surveying control over the observance of the spatial-geometric ratios of elements
  • Works on the geometrization of underground gas storage facilities
  • Accounting and storage of mine surveying and topographic materials
  • Maintaining survey documentation

Trainee

OJSC Mostransnefteprodukt / OJSC Gazprom
06.2013 - 05.2015
  • Completed the tasks set by the head of the APCS service, as part of writing a thesis on the topic: 'A stochastic model for identifying leaks in a product pipeline.'The diploma is accompanied by a software product for identifying leaks on the product pipeline implemented in the MatLab environment
  • Studied the structure of the complex of technical means of automated process control system of the Sakhalin GCS and the operational dispatch control system, mastered the purpose and principles of operation of the equipment involved in gas transportation
  • During the internship, I mastered the principles of working in the MapInfo geoinformation system and PC ARS. Prepared reports of the established form. Analyzed the data. Developed gas supply and gasification schemes; Optimized the development of the gas distribution network Staritsky district of the Tver region. Made a hydraulic calculation of the gas distribution system in the Ivanovo district of the Saratov region

Education

Mine Surveying - Institute of Additional Education

Russian State Geological Prospecting University S. Ordzhonikidze
09.2015 - 12 2015

Master of Applied Mathematics And Computer Modeling -

National University of Oil And Gas «Gubkin University»
09.2010 - 6 2015

Skills

Agile methodologies

Additional Information

"Stochastic model of leak identification" in the journal "Science and technology of pipeline transport of oil and petroleum products" No. 4 (20) 2015.

Accomplishments

  • prepared detailed business
    requirements for core banking
    system in Indian bank for CIF,
    Accounts, Deposits, Compliance,
    AML, Reports functionalities
    (including: detailed process
    business descriptions, BPMN
    process schemes, data models,
    process sequence, user rules);
  • created User Story Map in AS IS
    and TO BE models for catching
    system's gaps;
  • wrote 90+ User Stories;
  • connected, integrated and
    redesigned internal systems to
    implement the process of
    increasing the bank's profit;
  • created 50+ BPMN business
    process schemes;
  • created 50+ UML schemes;
  • caught and resolved 100+ source
    code bugs;
  • defined and resolved users
    problems using the system;
  • wrote system requirements for
    functionality of opening deposits
    and accounts in web application;
  • described and integrated 80+ REST
    APIs;
  • wrote 1000+ SQL's requests;
  • created 500+ SQL's tables;
  • in touch with back/front
    developers, designers, testers,
    architectures and other engineers;
  • created in C# and SQL my own
    documents searching system - it
    was tested in 1 server and 4
    clients;
    prepared 100+ test data.


Also I can:

  • read and understand C, C#, C++,
    Java, JavaScript, SQL, XML, JSON,
    HTTP and other languages,
    protocols and notations;
  • translate business language to
    developers language;
  • understand users problems and
    describe them;
  • wrote solution requirements for most of the problems;
  • and much more...

Timeline

Business Analyst

Madeira TEC
09.2023 - Current

System/Business Analyst

Sber Bank
09.2019 - 10.2022

System Analyst

Sber Bank
08.2018 - 09.2019

Lead Software Engineer

OJSC Gazprom UGS Engineering and Technical Center
12.2016 - 08.2018

Mine surveyor

OJSC Gazprom UGS Schelkovskoye
09.2015 - 12.2016

Mine Surveying - Institute of Additional Education

Russian State Geological Prospecting University S. Ordzhonikidze
09.2015 - 12 2015

Trainee

OJSC Mostransnefteprodukt / OJSC Gazprom
06.2013 - 05.2015

Master of Applied Mathematics And Computer Modeling -

National University of Oil And Gas «Gubkin University»
09.2010 - 6 2015

Similar Profiles

CREATE PROFILE
MARIA TITOVSystem Business Analyst