Maria Carolina De Gouveia Marques Nunes Esteves

• Responded appropriately to the physical and emotional needs of the child, ensuring their comfort at all times.
• Ensured child safety during indoor and outdoor activities for parents' peace of mind.
• Maintained healthy eating habits by preparing nutritious meals and snacks.
• Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
• Received positive feedback from parents due to exceptional babysitting service provided consistently.

-Provided both private individual and group tours around London and currently around Porto and occasionally Lisbon

- While guiding around the city simultaneous interpretation was provided, allowing foreigners and locals to interact despite speaking different languages, translating from Portuguese/English and English/Portuguese

• Informed patrons about upcoming literary events or book releases to increase engagement.
• With meticulous organisation skills, kept shelves neat and well-stocked at all times.
• Handled customer queries effectively to improve overall user experience.
• Participated in book clubs, interacting with members of the public of all ages and multicultural backgrounds
• Researched library trends in terms of public engagement
• Performed tasks in preparation for literary events held by the library