Summary
Overview
Work History
Education
Skills
Interests
Yoga
Timeline
Generic
Maria Margarida Farinha

Maria Margarida Farinha

Aifreight Sales And Operations
Agualva-cacem

Summary

Dynamic professional with extensive experience in airfreight sales and operations, notably with Green Ibérica, LDA. Excelled in negotiating rates, enhancing customer relationships, and streamlining sales processes. Demonstrates a collaborative mindset and adept problem-solving abilities, significantly improving operational efficiency and client satisfaction.

Overview

22
22
years of professional experience
5
5
years of post-secondary education

Work History

Airfreight Sales and Operations

Green Ibérica, LDA
05.2014 - Current
  • Sales and Operations for the airlines represented.
  • Negotiate rates with the airlines.
  • Monthly reports and invoicing

Inside Sales Assistant

GEFCO
06.2007 - 03.2013
  • Preparing air and seafreight quotes for customers, Gefco overseas offices and agents;
  • Answer customers inquiries and assist clients in planning of transit times, routes and transaction problems.
  • Determine method of transportation and issue the shipping instructions for Operations Department with all the booking information, net and selling rates;
  • Maintain communications with supplier, shipper, customer, carrier and Gefco overseas offices throughout the process;
  • Negotiate the rates with the shipping and airlines;

Aifreight Sales and Operations

Green Ibérica, Lda
10.2004 - 06.2007


• Prepare airfreight quotes for customers;
• Negotiate the rates with the airlines;
• Visit Clients;
• Make the bookings and the follow up of all the cargo in transit, problem identification/resolution;
• Responsible for all administrative procedures within the department (monthly reports and invoicing

Export Seafreight Operations

Green Ibérica, LDA
04.2003 - 09.2004


• Document preparation (bill of lading, invoices and other shipping documents);
• Tracing goods in transit;
• Receive and making bookings;
• Check the status of the cargo on port of transshipments;
This involved daily contacts with customers, suppliers, seaports, customs and our agents around the world

Education

Training in Live Animal Regulations

Qatar Airways
Online
10.2024 - 10.2024

Training in DGR Bookings

Qatar Airways
Online
02.2024 - 02.2024

Basic Airfreight Course

APAT
Lisbon
03.2005 - 04.2005

Master - Degree in Transports

Instituto Superior De Transportes
Lisbon, Portugal
10.1998 - 04.2003

Skills

    Collaborative mindset

    Pricing strategy

    Problem-solving abilities

    Product Knowledge

    Sales operations

    Sales process

    Problem-solving aptitude

    Customer Relationship Management

    Adaptability

Interests

Reading

Nature walking

Learning

Yoga

I am a regular practitioner of Iyengar Yoga. Control the body so you can control the mind and emotions.

Timeline

Training in Live Animal Regulations

Qatar Airways
10.2024 - 10.2024

Training in DGR Bookings

Qatar Airways
02.2024 - 02.2024

Airfreight Sales and Operations

Green Ibérica, LDA
05.2014 - Current

Inside Sales Assistant

GEFCO
06.2007 - 03.2013

Basic Airfreight Course

APAT
03.2005 - 04.2005

Aifreight Sales and Operations

Green Ibérica, Lda
10.2004 - 06.2007

Export Seafreight Operations

Green Ibérica, LDA
04.2003 - 09.2004

Master - Degree in Transports

Instituto Superior De Transportes
10.1998 - 04.2003
Maria Margarida FarinhaAifreight Sales And Operations