Mariana Café
Tondela
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Trainee Accountant with knowledge, skills and abilities to serve as intern performing assignments involving practical application of financial principles, processes and regulations. Demonstrates accounting aptitude through education and picking up tasks and concepts quickly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Germano De Sousa E Filhos, Lda
01.2022 - Current
- Assistance in invoicing clients and manage receipts and client accounts.
- Invoicing suppliers, placing orders and managing payments.
- Stock management.
- Assist other employees with human resources related issues (vacation map, sick days, overtime hours).
- Manage and organize the necessary documentation for accounting.
- Elaborate sales reports, as well as monthly analyses of the company performance (profit, sales, spending), comparing it to previous years.
- When necessary, assistance with costumer support and be at the sales station.
- Responsible for the marketing and social media presence of the company.
Teacher
Município De Tondela
09.2018 - 07.2020
- This work experience was integrated in an european project to help develop certain skills and knowledge in students. In my case, I was working with younger students (from kindergarden to 4th grade,) introducing them to science in a fun way, making sure the education programs and goals where met. I also assisted with senior students, helping with their lab work.
- Worked cooperatively with other teachers and administrators to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Salesperson
Germano De Sousa E Filhos Lda
09.2014 - 09.2018
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assistance in invoicing clients and manage receipts and client accounts.
- Stock management.
- When necessary, assistance with costumer support and be at the sales station.
- Responsible for the marketing and social media presence of the company.
Education
Bachelor of Science - Bussiness Administration - Accounting Branch
Instituto Politécnico De Viseu
Viseu, Portugal07.2023
Specialist in Legal Medicine - Legal Medicine
Universidade Do Porto
Porto, Portugal07.2015
Bachelor of Science - Biochemistry
Universidade De Coimbra
Coimbra, Portugal07.2014
Skills
- Report Analysis
- Records Management Systems
- Mail Management
- Excel Spreadsheets
- Labor Relations
- Account Balancing and support
- Customer Service
- Time Management
- Administrative Support
- Budgeting
- Merchandising
- Documentation
- Critical Thinking and problem solving
- Business Administration
- Payroll and Benefits Administration
- Organization
- Computer Skills
Accomplishments
- Volunteer at the Food Bank and Animal Shelter.
- Board Member of two Cultural Associations.
- Founding Member of the "Ajudar Tondela" Group (a
group of people that helped the city after wildfires in
2017). - Best student in the Business Administration class of 2023.
- Second best grade in "Simulação Empresarial" (Business Simulation) - a subject in the Business Administration Degree, where a tram of two students is given a business, and then they proceed to create a company, do all administrative, sales and business task, as well as doing all the accounting and tax related work.
Certification
- CCP - Pedagogical Skills Certificate – Trainer (Certificate nº F676455/2019)
Languages
Portuguese
Native language
English
Proficient
C2
Spanish
Elementary
A2
Timeline
Administrative Assistant
Germano De Sousa E Filhos, Lda
01.2022 - Current
Teacher
Município De Tondela
09.2018 - 07.2020
Salesperson
Germano De Sousa E Filhos Lda
09.2014 - 09.2018
Bachelor of Science - Bussiness Administration - Accounting Branch
Instituto Politécnico De Viseu
Specialist in Legal Medicine - Legal Medicine
Universidade Do Porto
Bachelor of Science - Biochemistry
Universidade De Coimbra
- CCP - Pedagogical Skills Certificate – Trainer (Certificate nº F676455/2019)
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