Mariana Valadares
Lisbon
Summary
As a junior front-end developer with a background in project management and leadership, I bring a unique blend of skills and experience to the table. I graduated from Le Wagon's Fullstack Web Development program and am passionate about creating technology solutions that enhance people's lives. With years of experience collaborating in interdisciplinary teams, I have perfected my teamwork skills to overcome challenges and deliver successful projects. My expertise lies in HTML, CSS, JavaScript, and React for creating user-friendly interfaces and responsive web applications.
Overview
7
7
years of professional experience
Work History
Continuous Improvement and Solutioning Manager
Foundever
02.2022 - Current
- Implemented strategies to reduce re-work and boost efficiency, resulting in significant cost savings and revenue growth.
- Supported cross-functional teams in developing actionable process improvement roadmaps, enhancing overall productivity.
- Collaborated with management to instill sustainable Lean practices, promoting employee autonomy, professional growth, and team advancement.
Airbnb Workforce Management Portugal Manager
Sitel
01.2020 - 01.2022
- Oversaw a 16-member team across two locations, managing a seamless transition from office to remote work for approximately 800 members.
- Led communication efforts between Sitel, Airbnb, and multi-regional teams, resolving daily workforce management issues efficiently.
- Implemented evaluation procedures for team and campaign performance, introducing innovative solutions that enhanced operational efficiency.
- Participated in regular business review meetings with Airbnb on a weekly, monthly, quarterly, and annual basis to ensure alignment and continuous improvement.
Airbnb Team Lead
Sitel
01.2017 - 01.2020
- Supervised a team of 18 members to surpass client and corporate goals, coaching and motivating advisors to enhance their skills and knowledge
- Managed problem-solving, decision-making, and result analysis to meet project requirements, deadlines, client-agreed productivity, and NPS
- Conducted continuous assessments of team members' work performance, implementing corrective measures and utilizing performance management tools for improvement.
Education
Web Development -
Le Wagon
02.2024
BSc Sociology -
University Institute of Lisbon
01.2010
Skills
- Javascript
- React
- CSS
- HTML
- Github
- Git
- Ruby on Rails
- Nodejs
Projects
PetPal
2024
- A marketplace app that connects petsitters with pet owners.
- Developed in a team of 4.
- Features include search, preferences filter and booking.
PetPulse
2024
- An all-in-one hub web app for pet care and health, designed for busy people, to make managing pet-related tasks easier.
- In a team of 4, we used Ruby on Rails, APIs, Heroku and more.
- Further development planned: adding responsive features.
Timeline
Continuous Improvement and Solutioning Manager
Foundever
02.2022 - Current
Airbnb Workforce Management Portugal Manager
Sitel
01.2020 - 01.2022
Airbnb Team Lead
Sitel
01.2017 - 01.2020
Web Development -
Le Wagon
BSc Sociology -
University Institute of Lisbon