Summary
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Marta Frazão

Marta Frazão

People Management / Talent Acquisition

Summary

With a relevant experience on Talent Acquisition, creates and manages strategies for sourcing and recruiting talent. Skilled in finding, screening, and assessing candidates, while also developing company policies for recruitment and interviews. Leads initiatives to attract and hire top-quality, diverse professionals aligned with the company culture.

Work History

People and Talent Acquisition Manager

Reachdesk
8 2021 - Current

Manage full-cycle recruiting processes for technical hires.

  • Develop strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
  • Increase the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
  • Mentor 1 Talent Sourcer and 1 Talent Acquisition Specialist.
  • Coach the business on different People topics, including performance, feedback, career development, succession planning, and organizational design.
  • Resolve employee relations issues and address grievances.
  • Foster a culture of continuous learning with comprehensive training and development programs.
  • Implement performance reviews and engagement initiatives.
  • Maintain the company compliance with local, state, and federal laws.
  • Serve as the point of contact in Portugal for all HR-related queries from employees and providers.

Senior Talent Acquisition Specialist

Dashlane
09.2019 - 08.2021
  • Drive technical recruiting processes by sourcing candidates, reviewing resumes, and coordinating screenings and interviews.
  • Establish strong relationships with hiring managers, understanding their specific needs.
  • Negotiate competitive compensation packages with selected candidates, ensuring alignment with company budget constraints and internal equity standards.
  • Improve candidate experience by providing timely feedback and clear communication throughout the hiring process.
  • Develop customized training programs for hiring managers on topics such as behavioral interview techniques and unconscious bias awareness in the selection process.
  • Promote the Dashlane brand to attract top talent.
  • Assist the People team with HR-related queries and support functions as needed.

Talent Acquisition Lead

Talkdesk
12.2017 - 08.2019
  • Work as Business Partner, closely with Directors on workforce planning and talent acquisition strategy.
  • Manage the full-cycle Talent Acquisition process, ensuring a smooth and positive candidate experience.
  • Lead a junior team member.
  • Work across Porto and Lisbon markets to identify and attract top candidates.
  • Build strong relationships with hiring managers, to understand and address key requirements for each role.
  • Conduct interviews, facilitate hiring decisions, and manage the offer process.
  • Create an internal newsletter.

IT Recruiter | HR Generalist

Stefanini
01.2017 - 12.2017
  • Source candidates through employee referrals, networking, and internal databases.
  • Conduct phone and face-to-face interviews to assess candidate qualifications and fit.
  • Prepare and share reports with clients regarding candidate profiles and recruitment metrics.
  • Perform market research and generate new business opportunities.
  • Maintained a high level of candidate retention for clients by conducting regular follow-ups and offering ongoing support throughout the employment lifecycle.

HR Consultant | IT Recruiter

Kelly Services Portugal (Kelly IT Resources)
02.2015 - 01.2017
  • IT Recruitment for product companies such as OLX, Talkdesk, Sky, Siemens.
  • Prepare and share reports with clients regarding candidates and recruitment metrics.
  • Manage admissions and onboarding processes for new hires (outsourced employees).
  • Update HR databases with candidate and employee information.
  • Handle payroll processing and administration.

Human Resources Technician

Repsol
03.2014 - 02.2015
  • Manage turnover and vacation scheduling.
  • Manage occupational medicine services across the company.
  • Manage the company car fleet.
  • Maintain the employee database using SAP software.
  • Control HR costs and budget.
  • Screen resumes to identify suitable candidates.
  • Handle admissions and onboarding processes for new hires.
  • Conduct regular audits of HR policies and procedures, ensuring alignment with industry best practices and legal requirements.

Human Resources Technician

RUPEAL
08.2009 - 02.2014
  • Conduct recruitment interviews for internal and outsourced employees.
  • Manage employee onboarding to ensure a smooth transition for new hires.
  • Oversee turnover and vacation scheduling to maintain effective workforce planning.
  • Handle payroll processing and related administrative tasks.
  • Manage professional internships.
  • Perform HR administrative tasks.


Education

Master's degree - Organizational Psychology

University of Évora
01.2005 - 05.2010

Skills

Talent Management

Languages

Portuguese
Native language
English
Advanced
C1

Timeline

Senior Talent Acquisition Specialist

Dashlane
09.2019 - 08.2021

Talent Acquisition Lead

Talkdesk
12.2017 - 08.2019

IT Recruiter | HR Generalist

Stefanini
01.2017 - 12.2017

HR Consultant | IT Recruiter

Kelly Services Portugal (Kelly IT Resources)
02.2015 - 01.2017

Human Resources Technician

Repsol
03.2014 - 02.2015

Human Resources Technician

RUPEAL
08.2009 - 02.2014

Master's degree - Organizational Psychology

University of Évora
01.2005 - 05.2010

People and Talent Acquisition Manager

Reachdesk
8 2021 - Current
Marta FrazãoPeople Management / Talent Acquisition