Dynamic professional with background in business management, human resources and finance. Accomplished in managing conflict resolutions to maintain employee morale. Aspiring to strengthen staff and organisation performance.
Hi, I’m
Marta Ramos
Almada,Sobreda
Summary
Overview
7
years of professional experience
1
year of post-secondary education
Work history
TeaPaymentLisbon
HR and Ops Manager
08.2022 - Current
Job overview
- In charge of the suite of functions that relate to operations within the HR department.
- Responsible for maintaining the Culture KPIs for a team of 60+ people from different countries and nationalities.
- Implemented and enhanced HR processes by developing guidelines and protocols for the department.
- Led the successful process of certification as a Great Place to Work, having scored 94%.
- Managed performance appraisal systems and policies as well as delivered training and training plans.
- Built and cultivated lasting rapport with employees, peers and upper management.
- Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Organised company-wide team-building events to boost employee morale.
- Improved employee productivity and organisational effectiveness by reviewing processes for optimal HR service delivery.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Reduced staff turnover through improved performance development programmes.
Light Years AwayLisbon
Founder & CEO
03.2020 - 08.2022
Job overview
- Founded LYA - Sustainable Activewear where I managed end-to-end business operations
- From product management, liaison with stakeholders, event organisation, accounting and all further activities needed to ensure the growth of the business.
- Organised planning sessions and team-building events to establish rapport and obtain goals.
- Kept startup costs low to stretch initial investment funding.
- Managed business finances, keeping operations grounded and protected.
- Applied methods to drive continuous progress and sustain revenue goals.
- Estimated developments to calculate risks and define growth.
Iban WalletLisbon
Operations Analyst
09.2018 - 01.2020
Job overview
- Led the opening of the Portuguese (Lisbon) office
- As the only HR personnel, recruited a team of 15+ within the first year, managed the entire employee life-cycle as well as payroll.
- Developed HR guidelines, training and development plans, compensation and benefits scheme, as well as automated all mapped processes and reports and ensured a smooth culture in a fast growing start-up.
- Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Ensured quality standards, liaising with business managers to understand business requirements and areas of priority.
- Facilitated strategic decision-making by producing clear, detailed Monthly Operating Reports (MOR).
Alpac CapitalLisbon
Investment Analyst
09.2016 - 05.2018
Job overview
- Led the initial screening process management of investment startups, as well as collaborating in consultancy projects for all of these companies
- Communicated results and status to investors and other stakeholders
- Forecasted risks and profits to develop next course of action.
- Conducted detailed investment analysis and calculations to provide reports to management.
- Capitalised investment improvement opportunities to promote growth.
- Identified and addressed operational, financial and technological risks to avoid losses.
Education
City University of LondonLondon
from Novel Studio
10.2022 - 06.2023
University overview
Year-long course to develop a novel, consolidate writing skills and structured storytelling
Le WagonLisbon
from Full Stack Program, Computer Programming
/2020 - /2020
University overview
- Ruby
- Ruby on Rails
- JavaScript
- SQL
- HTML
- CSS
ISCTE
Bachelor of Finance and accounting from Finance
University overview
- Portuguese GPA: 16 out of 20 (top 10%). Relevant subjects: Investments (19/20), Financial Assets Management (19/20), Financial Modelling (19/20), Strategy (17/20), Corporate Finance (17/20), Financial Calculus (17/20).
Final project: Vital signs wearable monitor for Portuguese Emergency Rooms (18/20).
Skills
- Problem Solving
- Google Sheets and Drive
- Communication
- HR Management
- Culture & Happiness
- Business Management
- Storytelling
- Talent management
- Recruitment
- Performance management
- Staff development
Languages
Portuguese
Native
English
Native
Spanish
Intermediate
Timeline
City University of London
from Novel Studio
10.2022 - 06.2023
HR and Ops Manager
TeaPayment
08.2022 - Current
Founder & CEO
Light Years Away
03.2020 - 08.2022
Operations Analyst
Iban Wallet
09.2018 - 01.2020
Investment Analyst
Alpac Capital
09.2016 - 05.2018
Le Wagon
from Full Stack Program, Computer Programming
/2020 - /2020
ISCTE
Bachelor of Finance and accounting from Finance
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