Martim Silva

Doing substitution shifts

• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.

• Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Improved document processing times by implementing digital archiving systems and reducing paper waste.
• Facilitated communication between departments for improved collaboration and project success.