Maryna Kucher

Client: SAP SE; Software & Hi-Tech

Project: SAP SaaS : Software as a Service

Responsibilities:

- User support.
- Tickets handling: root cause analysis execution, bug fixing.

- System monitoring, errors tracking.

- Mass clean-ups execution for proper system work.

- Execution of test scenarios.

- Collaboration with Dev team and Architects.

Tools and Technologies: SAP CRM, JIRA, ITdirect tool

• Sales Analytics and reporting of child ELN and clinical AMN food channels by Regions, Clients, SKU and value
• SAP supports vendors, customers, materials, price list
• Preparing and update relevant procedures, user guides
• Managing Master Data in test environments as per project and sustain testing requirements
• Last projects: Start new version SAP S/4 HANA PG3, Integration new system ONEbuy vendor, Start ZYCUS vendor and ORsoft program (SKU, Vendor, Customer)
• Main tools: SAP (S/4 HANA PG3, P08, QG02, Q02), ORsoft, ONEbuy, 1С (CCS document flow), Pradata SPOD2D, Excel, Clio, ServiceNow

• Analytics and reporting HoReCa channel
• Prepare various reports and presentations for Sales Department (channel HoReCa) based on information that should be analyzed previously
• Main tools: SAP P08, Cube IsellMore, Join cube, 1С (CCS document flow), Excel, PowerPoint, Clio

• Access management for SAP PG3, P08, QG02, Q02
• Clio request analytics and reporting (direction SAP Access)
• Database administration: payments, vendor (document flow IS\IT department)
• Main tools: SAP (PG3, P08, QG02, Q02), ORsoft, 1С(CCS document flow), Excel, PowerPoint, ProBuyer (SAP NetWeaver), Work Cycle, ServiceNow, Clio

• Work with SAP launch team for Danone Dairy UA
• Preparing and update relevant procedures, user guides
• Database administration: vendors, customers, materials, price list
• Data migration from CCS to SAP
• Data management in SAP, ORsoft
• Main tools: SAP (PG3, P08, QG02, Q02), ORsoft, CCS, DanGo, Clio