Matheus Da Silva
Marketing & Communication
Braga,03
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Communication & Marketing Intern
Luna Galaxy Esports
11.2022 - 06.2023
- Contributed to overall business growth by executing impactful communication initiatives tailored towards target audiences.
- Participated in brainstorming sessions to generate innovative ideas for marketing campaigns and communications materials.
- Created visually appealing presentations for internal and external stakeholders, promoting company initiatives and products.
- Monitored competitor activity, providing insights into emerging trends within the industry.
- Supported the development of press releases, contributing to effective public relations efforts.
- Prepared social media posts and videos with eye for viral content strategies.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
Administrative Services
BSB- Smart & Bright Ideas
07.2022 - 09.2022
- Maintained and organised various office files
- Constantly updated the company's contact lists and emails
- Followed up on ongoing marketing campaigns
- Reduced workload for senior staff by handling routine tasks such as correspondence, scheduling, and document preparation.
- Supported project managers with administrative tasks including data entry, file organization, research support services as needed throughout various stages of project cycles.
Customer Support
SilkoToothbrush
08.2020 - 01.2022
- Responsible for the company's online presence
- Regularly updated the company's website and various social media accounts
- Followed up on ongoing marketing campaigns
- Customer support with clarification of queries and order tracking via online through Shopify
- Instagram, Facebook, Slack and Gmail platforms
- Worked directly with USA clients
- Provided exceptional customer support through clear communication of technical concepts to non-technical stakeholders.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
Postgraduation - Communication & Marketing in Professional Football
Liga Portugal Business School
Porto, Portugal 04.2001 -
Bachelor - Communication Sciences
Universidade Católica Portuguesa
Braga, Portugal 04.2001 -
Skills
Internal Communications
Strategic Partnerships
Target Audience Identification
Google Analytics
Media Relations
Community Management
Crisis Management
Press Release Writing
Teamwork and Collaboration
Timeline
Communication & Marketing Intern
Luna Galaxy Esports
11.2022 - 06.2023
Administrative Services
BSB- Smart & Bright Ideas
07.2022 - 09.2022
Customer Support
SilkoToothbrush
08.2020 - 01.2022
Postgraduation - Communication & Marketing in Professional Football
Liga Portugal Business School
04.2001 -
Bachelor - Communication Sciences
Universidade Católica Portuguesa
04.2001 -
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