Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matilde Torres

Matilde Torres

Lisbon

Summary

Always been in contact with the public in my previous jobs.

I developed skills who helped me a lot in my personal life. Learn how to deal with certain people, certain environments and always have a positive attitude, and a positive mindset.

I learn more about the fashion world and how interesting is to work with clothes. Communicate a lot with the costumer and always make my best to sell and make the costumer feel welcome.

Overview

3
3
years of professional experience

Work History

Cabin Crew Member

Ryanair
08.2023 - Current
  • Followed company regulations and rules to promote safe environment for travelers and employees.

Assistant

Cuf
01.2022 - 08.2023
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Make check-in for the people registered in the event
  • Be 100% available and make people feel comfortable

Sales Assistant

Stradivarius
06.2022 - 06.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills

Sales Assistant

Zara
01.2022 - 04.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.

Warehouse Worker

Primark
12.2020 - 02.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.

Education

Diploma -

Crew Link Cabin Crew Training
Ryanair
07.2023

High School Diploma -

Escola Secundaria José Saramago
Portugal
06.2020

Skills

  • Communication
  • Teamwork
  • Perfectionist
  • Self-Management
  • Responsible
  • Positive Attitude
  • Fast Learner

Languages

Portuguese
Native language
English
Advanced
C1
Spanish
Intermediate
B1

Timeline

Cabin Crew Member

Ryanair
08.2023 - Current

Sales Assistant

Stradivarius
06.2022 - 06.2023

Assistant

Cuf
01.2022 - 08.2023

Sales Assistant

Zara
01.2022 - 04.2022

Warehouse Worker

Primark
12.2020 - 02.2021

Diploma -

Crew Link Cabin Crew Training

High School Diploma -

Escola Secundaria José Saramago

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Matilde Torres