MD DELWAR HUSSAIN
Lisbon,Agulva-Cacem
Summary
Accomplished hospitality professional with extensive experience in managing operations and staff in diverse settings, including cafés and hotels. Proven track record in enhancing team performance through comprehensive training programmes and morale-boosting initiatives. Skilled in inventory control, reducing waste while ensuring optimal stock levels. Adept at maintaining high standards of food safety and hygiene, as well as delivering exceptional customer service. Strong organisational skills complemented by proficiency in Microsoft Office suite. Career goal: to leverage management expertise to drive operational excellence and customer satisfaction in the hospitality industry.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Manager / Barista
Flat Café
Lisbon
08.2022 - 09.2026
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Monitored staff performance and developed improvement plans.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
Waiter
Nimb Tivoli
Copenhagen V
04.2017 - 12.2021
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Cook
B og W Hospitality
Kobenhavn K, Denmark
11.2016 - 03.2021
- Collaborated with kitchen staff during peak periods to uphold service quality and deliver exceptional dining experiences.
- Ensured freshness of food and ingredients, weighing, mixing and prepping materials for meal preparation.
- Coordinated kitchen helpers to maintain cleanliness, organisation, and stock levels, supporting efficient kitchen operations.
- Managed kitchen inventory, conducted weekly stock checks, and ordered supplies to maintain adequate levels.
Hotel Manager
Hotel Fortune Garden
Sylhet
02.2009 - 07.2016
- Managed hotel operations, overseeing front desk, housekeeping, and maintenance departments to maintain high guest satisfaction.
- Implemented health and safety protocols to comply with regulations and protect guests and staff.
- Managed inventory control for all hotel supplies, ensuring availability while minimising waste and excess expenditure.
Education
B.A. (Honours) -
National University
Bangladesh01-2007
Skills
- Food service management
- Menu development
- Food safety awareness
- Food safety compliance
- Inventory control
- Inventory management
- Hospitality operations
- Hospitality operations
- Customer service
- Beverage service
- Coffee brewing techniques
- Teamwork and communication
- Attention to detail
- Microsoft Office
- Staff scheduling
LANGUAGES AND ADDITIONAL INFORMATION
Bangla — Native
English — Fluent
Portuguese — Basic
Hobbies and interests
- Travailing
- Photography
- Sports
Timeline
Manager / Barista
Flat Café
08.2022 - 09.2026
Waiter
Nimb Tivoli
04.2017 - 12.2021
Cook
B og W Hospitality
11.2016 - 03.2021
Hotel Manager
Hotel Fortune Garden
02.2009 - 07.2016
B.A. (Honours) -
National University