Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Md Mamun Hossain

Md Mamun Hossain

Odivelas

Summary

Energetic Waiter with comprehensive experience in delivering exceptional service in busy restaurant environments. Adept at managing multiple tables, ensuring customer satisfaction, and maintaining clean and organised workspace. Brings strong communication skills to interact seamlessly with guests and team members, enhancing dining experience. Demonstrates reliability, punctuality, and positive attitude, contributing to smooth operations and repeat business.

Overview

3
3
years of professional experience

Work History

Waiter

Liberta Pasta Bar, Time Out Market
Lisbon , Portugal
01.2025 - 12.2025
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
  • Greeted new customers, answered initial questions and took drink orders.

Senior Waiter

Holiday Inn Express
Amsterdam, Netherlands
01.2023 - 12.2024
  • Reset tables between guests to maintain professional dining space and minimise service delays.
  • Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Seated guests quickly and coordinated timely service to minimise table wait times.
  • Resolved customer complaints calmly and professionally, providing swift resolutions to maintain restaurant reputation.

Education

Master of Science - Applied Sciences

Hanze University
Assen
2023

Skills

  • Customer service
  • Team collaboration
  • Clear communication
  • Conflict resolution

Languages

English
Advanced
C1
Portuguese
Elementary
A2
Bengali
Advanced
C1

Timeline

Waiter

Liberta Pasta Bar, Time Out Market
01.2025 - 12.2025

Senior Waiter

Holiday Inn Express
01.2023 - 12.2024

Master of Science - Applied Sciences

Hanze University
Md Mamun Hossain