Summary
Overview
Work History
Education
Skills
Certification
Publications
Languages
Personal Information
Hobbies & Extracurricular Activities
Timeline
Generic
Melan Keshishian

Melan Keshishian

Lisbon

Summary

Trustworthy with 10 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Foreign Purchases and Contracts Expert

Arta Industrial Group
01.2018 - 01.2022
  • Arranging contracts for the purchase of industrial equipment with domestic and foreign companies
  • Monitoring the affairs associated with order registration and equipment import

Commercial Expert

Galstian Furniture and Interior Group
01.2013 - 01.2017
  • Finding profitable suppliers and negotiating with external vendors to secure beneficial terms
  • Monitoring stock levels and identifying purchasing needs, tracked orders to monitor the delivery time, track the status of any orders and connect with warehouse staff to ensure the delivery of all products in good condition Evaluating suppliers’ performance based on quality standards, delivery time and best prices and interacting with suppliers on a daily basis to resolve transactional issues

Customer Service Representative

Galstian Furniture and Interior Group
10.2011 - 12.2012


  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled customer inquiries, feedback, and transactions.
  • Updated customer records in the system accurately.

Education

Doctor of Philosophy - Management ( Operation management,Supply chain and logistics)

ISCTE University
Lisbon

Master of Science - Business Management (Majoring in International Business)

Islamic Azad University - South Tehran Branch
Iran-Tehran

Bachelor of Science - Computer Engineering (Majoring in Software Engineering)

Islamic Azad University - South Tehran Branch
Iran-Tehran

Skills

  • Committed towards learning
  • Analytical and critical thinking
  • Deadline management
  • Excellent communication
  • Flexible and adaptable
  • Customer relations
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Agile
  • Microsoft office
  • C, MATLAB

Certification

  • “Business and Marketing” course, organized by TÜV SÜD Management Service GmbH
  • “Applied Project Management” course, held by Sharif University of Technology
  • IBM Product Management Professional Certificate.
  • Forex – crypto currency trade course (Technical -Fundamental analyses)
  • “FCE” course, held by Simin Educational Association and Alame Tabatabayee institution.

Publications

  • Branding and Gaining a Sense of Brand Loyalty Among Customers by Creating a Sense of Trust, 09/2013, 2nd International Conference on Researches in Accounting, Economics, Management, and Humanities, Stockholm, Sweden
  • The Effect of Information Technology in Improving Supply Chain Management, 02/2024, First International Conference on Innovation, Growth, and Development in Management, Accounting, and Humanities, AXICA Conference Center, Berlin, Germany
  • Challenges and Obstacles of Internationalization of Small and Medium Companies in Iran, Submitted to European Journal of International Management and it’s under evaluation.
  • PHD Research Proposal: Development of a framework for promotion of green procurement and investigation of its impact on supply chain in Portugal

Languages

Armenian, Persian, English
First Language
English
Advanced
C1
Armenian
Proficient
C2
Persian
Proficient
C2

Personal Information

Date of birth: 06/19/87

LinkedIn Address : www.linkedin.com/in/melan-keshishian-86a67084

Hobbies & Extracurricular Activities

  • Animal lover, animal rights activist, volunteer at animal shelters
  • Nature lover
  • Former player of Ararat Complex Basketball Team (1998-2010)
  • Former player of Azad University Basketball Team (2005-2007)

Timeline

Foreign Purchases and Contracts Expert

Arta Industrial Group
01.2018 - 01.2022

Commercial Expert

Galstian Furniture and Interior Group
01.2013 - 01.2017

Customer Service Representative

Galstian Furniture and Interior Group
10.2011 - 12.2012

Doctor of Philosophy - Management ( Operation management,Supply chain and logistics)

ISCTE University

Master of Science - Business Management (Majoring in International Business)

Islamic Azad University - South Tehran Branch

Bachelor of Science - Computer Engineering (Majoring in Software Engineering)

Islamic Azad University - South Tehran Branch
Melan Keshishian