Summary
Overview
Work History
Education
Skills
Interests
Affiliations
SUPPORTED CAUSES
Timeline
Generic
Michael Fortunato

Michael Fortunato

Senior Leader of Operations
Atlanta,CA

Summary

Steady, results driven and profound leader. Adaptability to overcome whatever the challenge that occurs. Ability to see around corners and to make the proper call.

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in food industry

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Focused leader with 25+ years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.

Overview

2
2
Languages
22
22
years of professional experience

Work History

Director of Operations

MLG I Investments
Smyrna
04.2006 - 01.2021

Built and scaled multiple food concepts in Atlanta metro area, earning awards for best pizza and more. Designed innovative menu options that enhanced customer experience and drove repeat business. Cultivated a successful working environment that promoted team collaboration and efficiency.

  • Implemented strategic initiatives that optimized resource allocation and contributed to significant reductions in operational costs.
  • Streamlined operational processes across multiple departments to enhance overall efficiency and improve service delivery.

Sales Manager

Mitt Parker Company
Forrest Park Ga
06.1999 - 04.2006
  • Led and mentored sales team, fostering a high-performance culture and achieving operational excellence.
  • Developed and implemented sales strategies to increase market share and drive revenue growth.
  • Analyzed market trends to identify opportunities for new product lines and service enhancements.
  • Collaborated with cross-functional teams to optimize customer experience and streamline sales processes.

Education

Associate of Arts - Business Management

Bucks County Community College
Langhorne Pa
05.1991

Skills

    Speaking, organization, leadership and culture

    Strategic planning and execution

    Process improvements

    Operations oversight

    Leadership training

    Operational efficiency

    Business management

    Cost control

Interests

basketball, baseball, Golf, Football, cooking, and design

Affiliations

divinebelief

SUPPORTED CAUSES

Cause

Timeline

Director of Operations

MLG I Investments
04.2006 - 01.2021

Sales Manager

Mitt Parker Company
06.1999 - 04.2006

Associate of Arts - Business Management

Bucks County Community College
Michael FortunatoSenior Leader of Operations