Customer-oriented who is experienced in working with a sophisticated client base. Great at prioritising safety and alleviating issues with a calm conduct. Looking to utilise top-notch interpersonal skills in the aviation environment.
Visão geral
3
3
years of professional experience
6
6
years of post-secondary education
Experiência profissional
Bell Attendant
Final Bachelor's Year Intern at Hotel Palácio Ludovice
Lisbon, Portugal
2025.07 - 2025.12
Welcomed guests to the hotel in a polite and friendly manner, cultivating an excellent first impression of the hotel.
Provided support at the reception desk, assisting with check-in and check-out processes and guest data registration
Handled the booking of internal services, such as special requests, transfers, or directions within the hotel, contributing to an organized operation
Escorted guests to rooms after check-in while transporting luggage, maintaining excellent customer service.
Provided custom recommendations on local restaurants and attractions, enhancing the stay with historical information about the Hotel and Lisbon
Bell Attendant
Summer Intern at Hotel Palácio Ludovice
Lisboa, Portugal
2023.06 - 2023.10
Formação académica
Bachelor's Degree - Tourism
Universidade Lusófona
Lisbon
2022.09 - 2025.06
High School Education - Socioeconomics
Escola Secundária Miguel Torga
Lisbon
2019.09 - 2022.06
Competências
Excellent time manager
Composed and attentive under pressure
Communicative and team player
Flexible
Diplomacy
Languages
Português
First language
English
Advanced
C1
French
Beginner
A1
Cronologia
Bell Attendant
Final Bachelor's Year Intern at Hotel Palácio Ludovice