Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Music
Languages
Timeline
Generic

Miguel Rodrigues

Torres Vedras,Torres vedras

Summary

Versatile and dynamic, excelled in roles from Restaurant Server at Dgusta to Receptionist at Pestana Alvor Praia, demonstrating exceptional communication and organization. Achieved high customer satisfaction through meticulous service prioritization and quality control, enhancing guest experiences and operational efficiency. Proven adeptness in both team collaboration and independent problem-solving.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

3
3
years of professional experience

Work History

Restaurant Server

Dgusta
09.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Pastry

Pãozinho Da Póvoa
07.2022 - Current
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.

Wedding Bar

Wedding Baraat
09.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Receptionist

Pestana Alvor Praia
06.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Fruit Harvest

Pear
06.2022 - 07.2022

Education

Tourism

Madeira Torres
Torres Vedras, Portugal
09-2020

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Exceptional communication
  • Cash handling
  • Menu memorization
  • Safe food handling
  • Service prioritization
  • Quality control
  • Professional appearance
  • Payment processing
  • Customer service

Accomplishments

  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Pestana Group

Music

In my free time/End of my school days, I go to rehearsals and concerts of my band where I play the clarinet instrument.

Languages

Portuguese
Native language
English
Intermediate
B1
Spanish
Intermediate
B1

Timeline

Restaurant Server

Dgusta
09.2024 - Current

Wedding Bar

Wedding Baraat
09.2024 - 10.2024

Receptionist

Pestana Alvor Praia
06.2024 - 08.2024

Pastry

Pãozinho Da Póvoa
07.2022 - Current

Fruit Harvest

Pear
06.2022 - 07.2022

Tourism

Madeira Torres
Miguel Rodrigues