Mirela Maricela Vieru
Pistoia
Summary
Professional hospitality worker prepared to deliver exceptional cleanliness and guest service. Experienced in ensuring rooms and public areas meet top-tier standards, enhancing guest satisfaction. Known for effective team collaboration and adaptability to changing needs, excelling in attention to detail and reliability.
Overview
20
20
years of professional experience
Work History
Hotel Housekeeper
IVH S.R.L.- ISOLA NOVA DEL TRONCHETTO 34 - 30135
02.2014 - 09.2024
- Guest Room Cleaning
- Common Area Cleaning
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Room Set-Up for New Guests
- Deep Cleaning and Special Projects
- Health and Safety Standards
- End-of-Shift Duties
- Guest Interaction
- Respect Guest Privacy
- Respond to Guest Requests
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Housekeeper
Martini Alda
01.2009 - 01.2014
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
- Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
- Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
Caregiver Attendant
Antinolfi Anna
01.2007 - 01.2009
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Increased patient mobility through physical therapy exercises and proper use of assistive devices.
Security and Surveillance
SC SECURITY WBC SRL
01.2006 - 01.2007
- Increased overall event security by conducting regular patrols and surveillance throughout the venue.
- Utilized surveillance systems and technology effectively to monitor potential areas of concern around the campus.
- Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
Shop Seller
TAPU CARPATIN
01.2005 - 01.2006
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Processed transactions efficiently, ensuring accurate pricing and payment handling.
Education
Master of Commerce - Management
Istituto Einaudi
Pistoia, Italy06-2013
High School Diploma - Human Resources Development
LICEO TEORETICO (CLASSICO) EREMIA GRIGORESCU
TARGU BUJOR, ROMANIA06-2005
Skills
- Bed making proficiency
- Cleaning techniques
- Bathroom cleaning proficiency
- Room turnover
- Assignment management
- Surface sanitation
- Floor care techniques
- Furniture polishing techniques
- Sanitizing
- Linen replacement
- Room verification
- Linen management
- Dusting furniture
- Vacuuming
- Interior and exterior cleaning
- Health and safety compliance
- Mopping and sweeping
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Romanian
Bilingual or Proficient (C2)
HOBBIES
TRAVEL
HIKING
READING
COOKING
Timeline
Hotel Housekeeper
IVH S.R.L.- ISOLA NOVA DEL TRONCHETTO 34 - 30135
02.2014 - 09.2024
Housekeeper
Martini Alda
01.2009 - 01.2014
Caregiver Attendant
Antinolfi Anna
01.2007 - 01.2009
Security and Surveillance
SC SECURITY WBC SRL
01.2006 - 01.2007
Shop Seller
TAPU CARPATIN
01.2005 - 01.2006
Master of Commerce - Management
Istituto Einaudi
High School Diploma - Human Resources Development
LICEO TEORETICO (CLASSICO) EREMIA GRIGORESCU
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