MOHAMMED ADIL SALHI
Porto
Summary
Dynamic professional with expertise in customer relationship management, communication, and data analysis. Skilled in project management and marketing strategies, with a strong focus on enhancing customer service. Committed to leveraging these skills to drive business success and foster long-term client relationships.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Back Office Customer Advisor & Senior Agent
Armatis
Porto
06.2024 - 06.2025
- Analysed client needs to enhance customer relationship management strategies.
- Developed tailored solutions addressing specific client requirements.
Head Cashier
CIH Bank
Oujda
09.2022 - 06.2024
- Supervised cash operations to ensure accuracy in financial transactions.
- Managed financial flows to optimise liquidity and operational efficiency.
Account Manager
CIH Bank
Oujda
12.2019 - 09.2022
- Managed client portfolio
- Supported clients with investment projects
Account Manager
Banque Populaire
Oujda
10.2019 - 11.2019
- Managed and monitored client portfolio to maximise investment performance.
- Developed strategic commercial relationships to enhance client satisfaction.
Accounting Department Intern
Urban Municipality
Oujda
02.2019 - 03.2019
General Services Directorate Intern
Urban Municipality
Oujda
07.2018 - 09.2018
Education
Bachelor - Business Administration
HECI Business School
Advanced Technician Diploma - Business Management
OFPPT
01.2017 - 01.2019
Baccalaureate - Economic Sciences
Lalla Asmae High School
01.2015 - 01.2016
1st Year - undefined
University Mohammed I
01.2016 - 01.2017
1st Year Engineering Cycle - IT & Management
EHEI School
01.2019 - 01.2020
Skills
- Customer relationship management
- Communication
- Data analysis
- Project management
- Marketing strategies
- Customer service
Languages
French
Advanced (C1)
English
Upper intermediate (B2)
Arabic
Proficient (C2)
Portuguese
Beginner (A1)
Custom
- Sportif
- Voyager
- Photographie
Timeline
Back Office Customer Advisor & Senior Agent
Armatis
06.2024 - 06.2025
Head Cashier
CIH Bank
09.2022 - 06.2024
Account Manager
CIH Bank
12.2019 - 09.2022
Account Manager
Banque Populaire
10.2019 - 11.2019
Accounting Department Intern
Urban Municipality
02.2019 - 03.2019
1st Year Engineering Cycle - IT & Management
EHEI School
01.2019 - 01.2020
General Services Directorate Intern
Urban Municipality
07.2018 - 09.2018
Advanced Technician Diploma - Business Management
OFPPT
01.2017 - 01.2019
1st Year - undefined
University Mohammed I
01.2016 - 01.2017
Baccalaureate - Economic Sciences
Lalla Asmae High School
01.2015 - 01.2016
Bachelor - Business Administration
HECI Business School
Similar Profiles
STEPHANIE TITRANSTEPHANIE TITRAN
Télé conseillère at ArmatisTélé conseillère at Armatis
Naïma DanounNaïma Danoun
Directrice de production at ARMATISDirectrice de production at ARMATIS
FILIP NYCZFILIP NYCZ
Customer Service Agent at ArmatisCustomer Service Agent at Armatis
Gean SilvaGean Silva
3D Artist at ENGMINDERA SOFTWARE ENGINEERING SA3D Artist at ENGMINDERA SOFTWARE ENGINEERING SA
Eurico TelesEurico Teles
Senior Integration Consultant at S21Sec by ThalesSenior Integration Consultant at S21Sec by Thales