MOHAMMED ADIL SALHI
Porto
Summary
Dynamic professional with expertise in customer relationship management, communication, and data analysis. Skilled in project management and marketing strategies, with a strong focus on enhancing customer service. Committed to leveraging these skills to drive business success and foster long-term client relationships.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Back Office Customer Advisor & Senior Agent
Armatis
Porto
2024.06 - 2025.06
- Analysed client needs to enhance customer relationship management strategies.
- Developed tailored solutions addressing specific client requirements.
Head Cashier
CIH Bank
Oujda
2022.09 - 2024.06
- Supervised cash operations to ensure accuracy in financial transactions.
- Managed financial flows to optimise liquidity and operational efficiency.
Account Manager
CIH Bank
Oujda
2019.12 - 2022.09
- Managed client portfolio
- Supported clients with investment projects
Account Manager
Banque Populaire
Oujda
2019.10 - 2019.11
- Managed and monitored client portfolio to maximise investment performance.
- Developed strategic commercial relationships to enhance client satisfaction.
Accounting Department Intern
Urban Municipality
Oujda
2019.02 - 2019.03
General Services Directorate Intern
Urban Municipality
Oujda
2018.07 - 2018.09
Education
Bachelor - Business Administration
HECI Business School
Advanced Technician Diploma - Business Management
OFPPT
2017.01 - 2019.01
Baccalaureate - Economic Sciences
Lalla Asmae High School
2015.01 - 2016.01
1st Year - undefined
University Mohammed I
2016.01 - 2017.01
1st Year Engineering Cycle - IT & Management
EHEI School
2019.01 - 2020.01
Skills
- Customer relationship management
- Communication
- Data analysis
- Project management
- Marketing strategies
- Customer service
Languages
French
Advanced (C1)
English
Upper intermediate (B2)
Arabic
Proficient (C2)
Portuguese
Beginner (A1)
Custom
- Sportif
- Voyager
- Photographie
Timeline
Back Office Customer Advisor & Senior Agent
Armatis
2024.06 - 2025.06
Head Cashier
CIH Bank
2022.09 - 2024.06
Account Manager
CIH Bank
2019.12 - 2022.09
Account Manager
Banque Populaire
2019.10 - 2019.11
Accounting Department Intern
Urban Municipality
2019.02 - 2019.03
1st Year Engineering Cycle - IT & Management
EHEI School
2019.01 - 2020.01
General Services Directorate Intern
Urban Municipality
2018.07 - 2018.09
Advanced Technician Diploma - Business Management
OFPPT
2017.01 - 2019.01
1st Year - undefined
University Mohammed I
2016.01 - 2017.01
Baccalaureate - Economic Sciences
Lalla Asmae High School
2015.01 - 2016.01
Bachelor - Business Administration
HECI Business School