Mohammed Zakiur Rahman

Call Center Executive
Wintel LTD, Gulshan,Dhaka,Bangladesh
Dates of Employment: January, 2007 - December 2012

• Provided outstanding customer service to clients over the phone, resolving inquiries and issues promptly and effectively.
• Demonstrated comprehensive understanding of regulatory requirements and compliance standards.
• Built and maintained positive relationships with customers, fostering trust and loyalty.

Manager

Wintel LTD, Gulshan,Dhaka,Bangladesh

Dates of Employment: January, 2012 - December 2015

Developed team systems for completing company data entry tasks with outstanding accuracy and efficiency.

Have experience working for DFID when employed by Wintel Limited in Bangladesh on a project(RPCF) for the Bangladesh Bank .

• Supervised daily operations, ensuring data teams stayed in-line with regulations.
• Served as liaison between data entry and other company departments for smooth communication and working relationships.
• Trained staff in new software to guarantee smooth running of department.