Márcia Brito
Sesimbra
Summary
Accomplished professional with a proven track record at Kantar, adept in data interpretation and client engagement. Excelled in producing high-quality market reports, enhancing relationship building, and strategic planning. Demonstrated expertise in multitasking and conflict management, ensuring efficient project delivery and fostering significant client satisfaction.
Overview
8
8
years of professional experience
Work History
Business Title Panel Advisor/Administrator
Kantar
2021.10 - Current
- Produced and managed the quality of market study reports for the client LIDL.
- Conducted thorough research and analysis to generate accurate and comprehensive reports.
- Implemented quality control processes to ensure high standards in report production.
- Collaborated with team members to ensure timely and efficient report delivery.
- Acted as a liaison between LIDL and internal teams, facilitating clear communication.
- Coordinated tasks between various teams to align with project timelines and deliverables.
Turnaround Coordinator
TAP Air Portugal
2018.03 - 2020.10
- Supervised air traffic controllers and airfield personnel, providing training and guidance.
- Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
- Reviewed aircraft reports, determining proper maintenance schedules are observed and adhered to.
Receptionist
Norauto
2016.11 - 2018.03
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Licentiate - Political Science
ISCTE
Lisbon, Portugal07.2025
Professional Studies (Highschool Equivalence) - Sociocultural Animation
ETPM
Moita, Portugal08.2015
Skills
- Data Interpretation
- Client Engagement
- Relationship Building
- Strategic Planning
- Multitasking
- Conflict Management
Languages
Portuguese
Native language
English
Proficient
C2
Spanish
Upper intermediate
B2
German
Beginner
A1
Timeline
Business Title Panel Advisor/Administrator
Kantar
2021.10 - Current
Turnaround Coordinator
TAP Air Portugal
2018.03 - 2020.10
Receptionist
Norauto
2016.11 - 2018.03
Licentiate - Political Science
ISCTE
Professional Studies (Highschool Equivalence) - Sociocultural Animation
ETPM
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