Mrio Antnio Amaral de Sousa
Rio Tinto,01
Summary
Degree in computer engineering, with solid experience in commercial activity, with proven results. Professional with solid experience in strategic planning, creation of business plans and implementation of processes, project management, sales, attracting new customers, loyalty and permanent relationships. Passionate about people and the IT area. Combining my commercial vocation with a strong customer orientation and an enormous desire to continue to develop my professional activity in this sector.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Developer and Sales Specialist Cloud & Cybersecurity
Vodafone Portugal
01.2021 - Current
- Responsible for dynamizing solutions in the area of cloud and cybersecurity
- Monitoring the implementation of projects
- Meetings with clients to qualify opportunities, help in the solution to adopt, in the best interest of the client
- Expert advice on implementing solutions
- Opportunity pipeline monitoring.
Sales Account Manager
Gonksys S.A.
01.2021 - 08.2021
- Search and survey of opportunities in customers for the development of technologically advanced supply solutions
- Commercial prospecting and identification of B2B business opportunities
- Customer Portfolio Management
- Monitoring of solutions/projects implemented in customers, ensuring compliance with the proposal and customer satisfaction after sales
- Contribution to the definition and implementation of the company's sales strategy
- KPI analysis
- Market prospecting to attract new customers
- Pipeline management, to ensure the sustained growth of the business.
Account Manager
NOS SGPS
01.2020 - 02.2021
- Management of a portfolio of clients, acting as a point of contact for the creation of strong and lasting relationships
- Monitoring of Telco and IT implementation projects at the client, from their initiation, planning, control, negotiation and closing
- Work closely with other departments to implement strategies for designated customers, considering their specific requirements
- KPI analysis
- Market prospecting to attract new customers
- Pipeline management, to ensure the sustained growth of the business
- Sale of a vast portfolio of telecommunications and IT products, hardware and software, SaaS solutions, from the healthcare and hospitality sectors
- CRM Software, SAP, Microsoft 365, Microsoft Dynamics
- AWS and Microsoft Azure Cloud Solutions.
Commercial Manager
Tranquilidade - Companhia Seguros S.A.
01.2011 - 09.2018
- Coordination of a network of intermediaries in all aspects of the business, from contacting customers to underwriting insurance policies, their maintenance, retention, technical and administrative aspects
- Commercial management of a geographic area
- Develop and leverage new business at the company level
- Manage the entire sales cycle, from the presentation of the solution to the final negotiation
- KPI analysis and follow-up
- Management of commercial leads
- Monitoring the evolution of the achievement of objectives
- Manage and ensure high levels of customer and partner satisfaction
- Specialized advice to intermediaries/clients on the best insurance solutions that adapt to each client, according to the client's needs
- Monitoring the profitability of the broker's portfolio
- Risk analysis to installations, to assess the quality of security
- Preparation of quotations
- Establish the bridge between the insurer and the intermediary with the various departments of the company
- Leader of a network of partners, always knowing the strength of each one and making the best use of this resource, to ensure excellent results.
Insurance technician
Global - Companhia de Seguros S.A.
01.2004 - 01.2011
- Advice to the external commercial area
- Client management
- Customer service by phone/face-to-face
- Monitoring customers in order to boost their business and ensure their loyalty
- Responsible for issuing all car policies of the Porto branch, as well as changes to their cancellations
- Issuance of policies in other areas, namely MR, AT, Health
- Control of issuance of provisional automotive certificates
- Handling of premium receipts/chargebacks
- Cancellation of policies of various lines
- Maintenance of car fleet policies
- Audit of policies issued by agents via the web.
Education
BBA - Computer Engineering
ISPGaya
Vila Nova De Gaia, 1309.2003
Skills
- Reporting capabilities
- Revenue development
- Business generation
- Performance monitoring
- Account Management
- Deal negotiations
- Performance Goals
- Verbal and written communication
- Sales Leadership
- Prospect targeting
- Business Planning
- Client management
Certification
- Veeam - Certified Technical Sales Professional
- CommVault - Sales Professional Accreditation
- Extreme Networks - Sales Specialist in Cloud Networking
- DELL - Client Deployment Services Sales
- DELL - Data Center Infrastructure: Advanced
- DELL - DELL Hybrid Client Product Line Overview
- DELL - Azure Stack Hub Technical Overview
- Palo Alto - Fundamentals of Cloud Security
- Palo Alto - Introduction to Cybersecurity
- Cisco - Introduction to Cybersecurity
Academic Formation
- 01/11/23, 06/30/24, Post-graduate student in Information Security, Cybersecurity and Privacy, Instituto Superior de Engenharia do Porto
- 01/09/98, 07/30/03, Degree in computer Engineering, ISPGaya - Instituto Superior de Gaya
Other Relevant Knowledge
- Salesforce
- Microsoft Power BI
- Computer network architect
- Telecomunications
Guiding Principles
- Building strong and trusting relationships with the client and team
- Negotiation and communication skills
- Effective management of results
- Strategic, critical and peripheral view of the business
- I like challenges
- Creative and innovative
- Resilient and able to manage stressful situations
- Multitask
Personal Information
- Date of Birth: 03/12/77
- Nationality: Portuguese
- Driving License: True
Languages
Portuguese
Native language
English
Upper intermediate
B2
Additional Information
Skills Development Course for Commercial Managers and Leadership
· Training entity: Mercer | Jason Associates
· Duration: 100h
· Program content: Develop skills capable of raising commercial performance, ensuring excellent results.
Timeline
Business Developer and Sales Specialist Cloud & Cybersecurity
Vodafone Portugal
01.2021 - Current
Sales Account Manager
Gonksys S.A.
01.2021 - 08.2021
Account Manager
NOS SGPS
01.2020 - 02.2021
Commercial Manager
Tranquilidade - Companhia Seguros S.A.
01.2011 - 09.2018
Insurance technician
Global - Companhia de Seguros S.A.
01.2004 - 01.2011
BBA - Computer Engineering
ISPGaya
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