Muhammad Touseef
Lagos
Summary
Dedicated professional with a strong foundation in exceptional customer service and effective communication skills. Demonstrates expertise in teamwork, collaboration, and multitasking, ensuring efficient time management and problem-solving. Known for adaptability, patience, and resilience, with a keen attention to detail and a positive attitude. Committed to maintaining professionalism while striving for continuous improvement and career advancement.
Overview
12
12
years of professional experience
Work history
Food Server
Goji Lounge Cafe
Lagos, Algarve,Portugal
2022.04 - Current
- Maintained a clean, hygienic dining area for an enjoyable eating experience.
- Set tables properly prior to meal times for an organised dining experience.
Food server
Kisa The Real Italian Bar&Restaurant
Lagos, Algarve,Portugal
2021.04 - 2022.04
- Contributed to team success by effectively communicating with kitchen staff about special requests or allergies.
- Served food in a timely manner to ensure hot, fresh meals.
Food Server
Mare The German Casual Dining Restaurant&Bar
Lagos, Algarve,Portugal
2018.03 - 2021.04
- Worked closely with kitchen, front-of-house, and bartending teams to ensure seamless operations and guest satisfaction.
- Accurately took and processed food and drink orders, ensuring timely delivery to guests.
- Maintained clean and organized tables for a welcoming dining environment.
Sales advisor
Mothercare Retail Store
Jeddah, Saudi Arabia
2016.01 - 2018.02
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Worked extended hours during holiday season managing high customer footfall.
- Assisted in stock taking for accurate inventory management.
- Boosted brand reputation with demonstration of product knowledge.
Food Server
The Cheesecake Factory American Casual Dining Restaurant
Jeddah, Saudi Arabia
2013.12 - 2015.12
- Monitored food preparation, presentation, and service to maintain consistency and quality.
- Maintained a clean and organized bar or dining area, ensuring hygiene and professionalism.
- Resolved customer complaints and ensured a positive dining experience.
- Delivered exceptional service by engaging with guests, explaining menu and ensuring a memorable experience.
Education
Intermediate in Computer Science (12thGrade)
Higher Secondary School Certificate
Sargodha, PakistanIntermediate Arts and Humanities (10thGrade)
Secondary School Certificate
Sargodha, PakistanSkills
- Exceptional Customer Service
- Strong Communication Skills
- Teamwork and Collaboration
- Multitasking and Time Management
- Problem-Solving and Adaptability
- Patience and resilience
- Attention to Detail
- Professionalism and Positive Attitude
Languages
English
Portuguese
Arabic
Urdu
Additional Information
- Height - 181Cm (5ft-11inch)
- Date of birth - 21/12/1992
- Body type - Athletic
- Nationality - Pakistan
- Religion - Islam(Muslim)
- Marital status - Unmarried
- Driving License -EU Portugal Category B,B1.
- Portugal visa status - EU Permanent Residence Permit
Artistic Skills & Competences
Freelance Model
- Collaborated with photographers for promotional and creative shoots.
- Modeled for portfolio projects, and social media marketing.
- Adapted to different styles, poses, and themes to match client needs. Choose the heading that best fits your overall work experience!
Computer Skills
• MS Office
• MS PowerPoint
• Page Maker
• Web Publisher
Hobbies and interests
- Travelling and exploring different cultures.
- Regular Gym Workout.
- Grooming & Personal Care Enthusiast.
Achievements
- Awarded as one of the top servers at The Cheesecake Factory, Jeddah,Saudi Arabia for consistently delivering exceptional customer service and enhancing guest satisfaction.
Thank You So Much
For taking the time to review my CV. I truly appreciate your consideration and look forward to the possibility of contributing to your team."
Timeline
Food Server
Goji Lounge Cafe
2022.04 - Current
Food server
Kisa The Real Italian Bar&Restaurant
2021.04 - 2022.04
Food Server
Mare The German Casual Dining Restaurant&Bar
2018.03 - 2021.04
Sales advisor
Mothercare Retail Store
2016.01 - 2018.02
Food Server
The Cheesecake Factory American Casual Dining Restaurant
2013.12 - 2015.12
Intermediate Arts and Humanities (10thGrade)
Secondary School Certificate
Intermediate in Computer Science (12thGrade)
Higher Secondary School Certificate