Hi, I’m
MUJTABA KHURAM
Customer Service Representative
Lisbon
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service representative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
years of professional experience
7
years of post-secondary education
Work History
Customer ServiceKabul
Salaam Telecommunication Company
03.2019 - 03.2020
Job overview
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
Nai RadioKabul
Radio Presenter
05.2020 - 10.2021
Job overview
- Announcer
- Great public speaking level
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Announced ads, song switches and breaking news segments for radio broadcasts.
- Recorded and edited high-quality interviews and audio clips for broadcast.
- Answered booth call line and took song suggestions or comments from listeners.
- Answered listener calls regarding song requests, giveaways and commentary.
- Interviewed show guests and moderated discussions.
- Presented weather, news and commercials to listeners.
- Read prepared scripts for radio and television shows.
O Purista BarbiereLisbon
Waiter - Kitchen Assistant
05.2022 - 08.2022
Job overview
- Informed customers about daily and seasonal specials.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
Face Modeling AgencyLisbon
Model
02.2023 - 02.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Facilitated communication between agents, talent and clients by using interpersonal skills.
- Assisted clients with developing personal brand and public image.
- Negotiated contracts and terms with agents and talent by attending meetings and creating deals.
- Collaborated with Type talent scouts to pursue leads and pitch potential representation.
- Modeled garments such as dresses, coats, underclothing, and swimwear.
- Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
- Kept up with personal care to cut down on wait times for hair, makeup and styling.
- Secured repeat bookings through outstanding professionalism and versatility.
- Appeared on TV commercials to promote consumer goods.
- Walked runways to introduce new collections.
- Worked with hair and makeup artists for beauty campaigns.
- Modeled in editorial shoots for fashion magazines.
- Demonstrated athletic wear for sports brands.
Education
Bakhtar University (BU)
01.2019 - 11.2021
University Overview
fished 2nd year
Full class attendance for 3rd year lessons, GPA: 82
Tamim Ansar Private High School
High School Diploma
01.2015 - 12.2018
University Overview
STRENGTHS
Good Communication skills - Organized - Friendly
Hard worker - Active - Motivated - Adaptable
Skills
Dariundefined
Timeline
Model
Face Modeling Agency
02.2023 - 02.2024
Waiter - Kitchen Assistant
O Purista Barbiere
05.2022 - 08.2022
Radio Presenter
Nai Radio
05.2020 - 10.2021
Salaam Telecommunication Company
Customer Service
03.2019 - 03.2020
Bakhtar University (BU)
01.2019 - 11.2021
Tamim Ansar Private High School
High School Diploma
01.2015 - 12.2018
Similar Profiles
Taymi MartinezTaymi Martinez
Dental Lab Technician at Customer serviceDental Lab Technician at Customer service
Dylan Fernandez-FisherDylan Fernandez-Fisher
Smiths Grocery at Customer ServiceSmiths Grocery at Customer Service
Carlos CuadrosCarlos Cuadros
Iclean and Construction at Customer ServiceIclean and Construction at Customer Service