Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Academic Course
Timeline
Generic

Mupepe Lebo Allegra

Amadora

Summary

Multilingual HR Professional with 5+ years of experience in Human Resources management within the African context. Specialized in training program research, career development, talent acquisition, and organizational change. Expertise in implementing HR practices that foster inclusive, productive work environments, driving organizational performance and growth.


Results-driven, with strong interpersonal skills, including empathy, communication, critical thinking, time and stress management, and conflict resolution. Highly adaptable to different environments and committed to supporting employee growth and fulfillment.

Overview

7
7
years of professional experience

Work History

Human Resources Development & Performance Manager

SANRU Asbl
10.2023 - 09.2024

1. Manager awareness and training: Facilitated sessions to raise awareness among 10+ managers of good HR practices, fostering a culture of performance and inclusion;
2. New employee induction: Creation of a structured induction program for 100% of new employees, ensuring a successful and rapid transition;
3. Strategic training: Development of a strategic training plan aligned with company priorities, with 8 training courses validated and carried out, i.e. 23.53% of requests, and 26 others awaiting approval (from feb-sept 2024);
4. Trainee follow-up: Support and follow-up for 82.76% of trainees (24 out of 29 requests processed) between January and September 2024, ensuring clear objectives and regular follow-up;
5. Optimization of assessment tools: Revision and distribution of new performance assessment tools, ensuring better analysis of results at mid-term and year-end.

Executive Assistant

SANRU Asbl
08.2020 - 09.2023

Key achievements:

1. Meeting optimization: Implementation of a room reservation mechanism via Microsoft Outlook, thus avoiding occupancy conflicts and improving meeting management (time, diary and communication management);
2. Integration sessions: Organization of integration sessions for new recruits (on-boarding);
3. Training plan development: Design, adoption and implementation of a training plan (2022/23), to meet the organization's strategic needs;

Administrative and Human Resources Assistant

SANRU Asbl
02.2019 - 07.2020

HR Administration:


• Management of administrative documentation (typing/editing, printing and dispatching correspondence internally and to third parties/partners);
• Reception, processing and distribution of incoming e-mails (physical mail, e-mails);
• Preparation of minutes of HR department meetings and activity reports;
• Electronic and physical archiving of HR department documentation;
• Management of employee files (creation and updates);

Human Resources :


• HR communication: Announcement of all movements within the organization (arrivals, departures and other changes);
• Update of HR database for contract staff;
• Collection of payroll variable elements to be forwarded to the HR Manager for PAYROLL preparation;
• Drawing up and monitoring vacation schedules for all staff;
• Follow-up of the recruitment process and on-boarding of new recruits.

Administrative Assistant (Central Administration)

SANRU Asbl
01.2018 - 01.2019

Key achievements :

1. Optimization of administrative processes: Implementation of procedures for fast, efficient handling of administrative correspondence and diary management;
2. Structured archiving: Creation of an electronic and physical archiving system to improve access to documents and ensure compliance with internal standards;
3. Improved integration of new employees: Involvement in the management of the welcome and integration of new arrivals, helping them to take up their duties quickly and efficiently.

Education

Master of Science - Human Resources Development Policies

Instituto Superior De Ciências Do Trabalho E Da Empresa (ISCTE - IUL)
Lisbon, Portugal
09-2026

Bachelor of Science - Management

Universidade Autónoma De Lisboa
Lisbon, Portugal
07.2014

High School Diploma -

Externato Marquês De Pombal
Lisbon, Portugal
07.2011

Skills

  • Teamwork
  • Problem-solving
  • Effective communication
  • Adaptability
  • Professionalism
  • Performance improvement
  • Analytical thinking
  • Employee training
  • Organizational skills
  • Teamwork and collaboration

Languages

French
Native language
French
Proficient
C2
Portuguese
Proficient
C2
English
Upper intermediate
B2

Personal Information

  • Date of Birth: 09/02/91
  • Nationality: Portuguese

Academic Course

  • Master in Human Resources Development Policies, 09/01/24, present, Instituto Superior de Ciências do Trabalho e da Empresa (ISCTE - IUL), Portugal
  • Bachelor's Degree in Management, 09/01/11, 07/31/14, Universidade Autónoma de Lisboa, Portugal
  • Bachelor's degree in Socio-Economic Sciences, 09/01/07, 07/31/11, Externato Marquês de Pombal, Portugal

Timeline

Human Resources Development & Performance Manager

SANRU Asbl
10.2023 - 09.2024

Executive Assistant

SANRU Asbl
08.2020 - 09.2023

Administrative and Human Resources Assistant

SANRU Asbl
02.2019 - 07.2020

Administrative Assistant (Central Administration)

SANRU Asbl
01.2018 - 01.2019

Master of Science - Human Resources Development Policies

Instituto Superior De Ciências Do Trabalho E Da Empresa (ISCTE - IUL)

Bachelor of Science - Management

Universidade Autónoma De Lisboa

High School Diploma -

Externato Marquês De Pombal
Mupepe Lebo Allegra