NADA EL YAMLAHI
L&D · TALENT ACQUISITION
Rabat
Profil professionnel
HR & L&D professional with 4+ years of experience in luxury hospitality. Skilled in full-cycle recruitment, learning design, onboarding, and talent development across prestigious pre-opening and operational properties.
Vue d'ensemble
4
4
years of professional experience
5
5
years of post-secondary education
Expérience
L&D Assistant Manager
Waldorf Astoria
Rabat Sale
2025.08 - 2026.02
- Adapted and deployed the onboarding program to align with Waldorf Astoria brand standards, Hilton values, and the hotel's specific operational context.
- Monitored online learning completion on Hilton University, tracking progress by department and following up on gaps.
- Designed and facilitated gamified brand values workshops — one immersive activity per Waldorf Astoria / Hilton value — ensuring all teams deeply understand and embody the brand culture.
- Managed Forbes service training end-to-end: logistics, external trainer coordination, attendance tracking, and post-session follow-up.
- Coordinated the Protocole & Etiquette training with external expert Zineb Khoudraji: scheduling, participant follow-up, and evaluation.
- Delivered targeted coaching sessions based on identified team needs (Excel and operational tools).
- Developed automation tools and built a web application to centralize Forbes audit tracking, streamlining reporting and improving audit readiness.
L&D In Charge
Royal Mansour Tamuda Bay
2023.08 - 2025.07
- Led full-cycle recruitment across all levels to fill 600+ positions for the hotel opening, consistently meeting deadlines.
- Developed LinkedIn employer branding campaigns and managed pre-arrival integration (uniforms, personalized onboarding) for all new hires.
- Designed and delivered comprehensive induction programs embedding Royal Mansour's vision, service philosophy, and brand values.
- Built and managed the annual training plan across all departments, coordinating external providers end-to-end.
- Registered the hotel under Contrats Speciaux de Formation to secure government funding; managed recruitment and training budgets.
- Oversaw casual staff contracts, attendance tracking, and payroll coordination.
- Administered HRIS (Bab Mansour): user accounts, onboarding support, probation tracking, and performance reviews.
L&D In Charge
Royal Mansour Casablanca
2023.01 - 2023.08
- Contributed to the pre-opening multi-level recruitment strategy; organized high-volume hiring events for technical and hard-to-fill roles.
- Conducted structured interviews for line and mid-management positions, including reference checks.
- Facilitated onboarding sessions and managed end-to-end training logistics with external providers (venue, materials, scheduling).
- Collaborated with department heads to monitor training attendance and maintain accurate records.
L&D Coordinator
Banyan Tree Tamuda Bay
2022.04 - 2023.01
- Managed the annual learning plan in collaboration with corporate, aligning mandatory and departmental programs with strategic goals.
- Planned and executed training activities across all teams, minimizing operational disruption.
- Evaluated training effectiveness through data collection and participant feedback to continuously improve learning impact.
Formation
Master - Strategic Hospitality Management
Higher International Institute of Tourism of Tangier
2020.01 - 2022.01
Bachelor - Hospitality Management
Higher International Institute of Tourism of Tangier
2017.01 - 2020.01
Compétences
Full-cycle Recruitment & Onboarding
L&D Strategy & Training Design
Gamification & Immersive Workshops
Individual & Group Coaching
Employer Branding (LinkedIn)
Hilton University / LMS / HRIS
BSA / LQA / Forbes Audits
HR Automation & Web App Development
Contrats Speciaux de Formation
Budget & Vendor Management
SOPs & Service Quality
Adobe Suite — Poster & Visual Design
Video Editing
Créativité dans la résolution des tâches
Navigation Internet avancée
Réactivité face aux imprévus
Organisation d'événements
Manipulation des tableurs Excel
Informations complémentaires
- Production vidéo pour l'association 100% Mamans
- Activités associatives
- Photographie
Langues
Darija
Langue maternelle
French
Bilingue
English
Courant
Spanish
Intermédiaire
Personnalisé
- Human Resources Director, Royal Mansour Tamuda Bay, Available upon request
- Human Resources Director, Royal Mansour Casablanca, Available upon request
- Cluster Human Resources Director, Banyan Group, Available upon request
Chronologie
L&D Assistant Manager
Waldorf Astoria
2025.08 - 2026.02
L&D In Charge
Royal Mansour Tamuda Bay
2023.08 - 2025.07
L&D In Charge
Royal Mansour Casablanca
2023.01 - 2023.08
L&D Coordinator
Banyan Tree Tamuda Bay
2022.04 - 2023.01
Master - Strategic Hospitality Management
Higher International Institute of Tourism of Tangier
2020.01 - 2022.01
Bachelor - Hospitality Management
Higher International Institute of Tourism of Tangier
2017.01 - 2020.01