NASSIMA BETTAHAR

Customer Service – Chubb Insurance

• Assisted customers with inquiries and product issues via phone, email, and mail, ensuring timely and effective resolutions while complying with procedures and maintaining confidentiality.
• Managed insurance policies, contract amendments, and maintained accurate digital customer records.
• Processed customer requests and correspondence efficiently and accurately.

Project Manager – Residential Project

• Supervised the project from planning through completion
• Coordinated and monitored multiple trades to ensure quality and on-time delivery
• Managed material procurement and controlled supplies
• Reviewed, executed, and updated technical drawings throughout the project
• Selected contractors, negotiated prices, and managed contracts and quotations
• Monitored budget, controlled costs, and optimized expenses
• Ensured effective communication among all project stakeholders

• Assisted site management and coordinated architects, engineers, and subcontractors
• Negotiated supplier contracts and controlled project budgets
• Managed on-site teams and ensured timely delivery of materials
• Supervised large-scale residential and commercial projects
• Key projects: 186 housing units, commercial premises, parking facilities, 13–14 floors with two basements

Founder & Project Manager – Construction Company

• Established and led a construction company with a 10-person team, delivering high-quality residential and commercial renovation projects
• Prepared accurate cost estimates, budgets, and project proposals, ensuring profitability and client satisfaction
• Managed subcontractors, suppliers, payroll, and project schedules to guarantee timely delivery
• Implemented strict quality control measures and oversaw all phases of project execution

• Designed social housing projects from concept to detailed 2D & 3D execution drawings using AutoCAD and Revit
• Conducted rigorous site supervision, ensuring compliance with specifications, quality standards, and deadlines
• Delivered major housing developments: 100 units (Ain Temouchent), 160 & 122 units (Mers El Hadjadj)

• Managed architectural projects from concept to execution, including design, construction permits, and detailed site supervision
• Produced 2D and 3D drawings, project documentation, and prepared daily site reports to monitor construction progress
• Prepared cost estimates, coordinated with clients, and supervised on-site contractors
• Oversaw school and residential projects, ensuring compliance with specifications, quality standards, and timelines

• Managed site implementation and supervised all construction works
• Ensured compliance with architectural and secondary works plans, including electrical, plumbing, and water systems
• Reviewed and verified cost estimates, contracts, and project documentation
• Verified and updated plans to reflect actual site conditions
• Suivi du chantier en veillant à la bonne exécution des travaux, points réguliers avec les intervenants.

Project: EL RYAD Residential Development – Multiple Phases, 1,700+ Housing Units