Summary
Overview
Work History
Education
Timeline
Quote
Generic
Natercia  Pereira

Natercia Pereira

Funchal,Madeira

Summary

Rapidly assimilating into any environment with the appreciation that every employer needs, an instantly productive individual equipped with a diverse and promising skill set, conducive to creating positive team relationships resulting in optimal customer services.

  • Approached each day and unique challenges with enthusiasm, patience and humor.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Waitress

O forno Restaurante
Ponta Do Pargo
03.2022 - Current
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Black Scabbard Portuguese Restaurant

Owner
Drakensberg
03.2013 - 06.2021


  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Recruiting, training and supervising staff.
  • Promoting and marketing business.
  • Setting targets.
  • Making improvements to the running of the business.

Sustainable Fibre Solutions

Fred Cawdry
Winterton
02.2011 - 07.2013
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Passionate about learning and committed to continual improvement.

Mountain Splendour Holiday Resort

Su Don Wauchope
Drakensberg
03.2007 - 06.2009
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Dragon Peaks Mountain Resort

Brett Tungay
Drakensberg
02.2004 - 04.2007
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.
  • Booking agent
  • Acting as liaison between General Manager and staff.

Education

High School Diploma -

Ladysmith High School
Ladysmith
02.1995 - 12.1995

Computer System Administration

National Computer College
Ladysmith South Africa
03.1996 - 11.1996

Advanced Office Management - Higher Certificate in Advanced Office Management

Damelin Education Group
Johannesburg
03.2008 - 03.2009

Timeline

Waitress

O forno Restaurante
03.2022 - Current

Black Scabbard Portuguese Restaurant

Owner
03.2013 - 06.2021

Sustainable Fibre Solutions

Fred Cawdry
02.2011 - 07.2013

Advanced Office Management - Higher Certificate in Advanced Office Management

Damelin Education Group
03.2008 - 03.2009

Mountain Splendour Holiday Resort

Su Don Wauchope
03.2007 - 06.2009

Dragon Peaks Mountain Resort

Brett Tungay
02.2004 - 04.2007

Computer System Administration

National Computer College
03.1996 - 11.1996

High School Diploma -

Ladysmith High School
02.1995 - 12.1995

Quote

Risk comes from not knowing what you are doing.
Warren Buffett
Natercia Pereira