Ids
Navjot Singh
Hospitality
Lagos,Faro
Summary
Dynamic bar manager with a proven track record at Dove And Sea Dog, excelling in customer relations and team leadership. Expert in mixology and inventory management, I fostered a loyal clientele and enhanced operational efficiency, resulting in increased repeat business. Committed to exceptional service and staff development, ensuring a thriving atmosphere.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Bar Manager
Dove And Sea Dog
07.2022 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Assistant Front Office Manager
Omkara Hotel and Resort
08.2018 - 03.2022
- Collaborated with housekeeping and maintenance departments to ensure room availability and quality standards.
- Balanced daily cash transactions, accurately maintaining financial records for the front office department.
- Reduced wait times during busy hours by implementing effective strategies for managing guest flow throughout the lobby area.
- Assisted in the recruitment process for front office staff, ensuring a strong team of well-trained employees.
- Provided support to the Front Office Manager during peak times or staff absences, ensuring consistent management presence at all times.
Education
Bachelor Of Science - Hotel Management
GNA University
GNA University 06.2018
Skills
Bar management
Restaurant management
Supervisory experience
Customer relations
Cost control
Relationship building
Health codes compliance
Inventory management
Customer relationship building
Mixology expertise
Performance monitoring
Team leadership
Regulatory compliance
Responsible alcohol service
Issue resolution
Staff training
Sales promotion
Inventory control
Revenue forecasting
Menu development
Shift scheduling
Outgoing personality
Quality control
Guest interaction
Strategic planning
Accomplishments
- Certification in Leadership Development Course From Himalayan Vagabond Adventure at Manali Where declared Best Performer Of the Course
- Organised Mango Festival at GNA University in 2017
- Certification From The Bharat Scouts and Guides , Punjab
- Set an record of making different types of Halwa with Team at GNA University which Published in Limca Book Of Records in 2017
Software
Pos
Excel
Word
MS Office
Timeline
Bar Manager
Dove And Sea Dog
07.2022 - Current
Assistant Front Office Manager
Omkara Hotel and Resort
08.2018 - 03.2022
Bachelor Of Science - Hotel Management
GNA University