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Nicolas Bernars
Account Executive / Salesman
Costa de Caparica
Summary
I consider myself a good communicator, able to work in team and participate in a positive workspace. My ability in problem solving and adaptability allows me to always look for new solutions in a creative way. I like to look for new challenges and I follow specific goals. I’ve learned through the years to respect my identity by being an honest salesman, well organized, clients orientated with high sense of responsibility.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Account Executive
Lalaleads
01.2024 - 01.2025
- Growth Hacking & Prospecting: Leverage multiple channels (social media, email, phone) to find and engage potential clients
- Selling & Negotiation: Effectively sell the startup's offerings (product knowledge) and negotiate terms with clients to close deals and ensure mutually beneficial agreements
- Project Management: Manage multiple projects and clients simultaneously, meeting deadlines.
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring satisfaction and long-term engagement
- Strategic Thinking: Understand the broader goals of each project and align my work with the startup's growth strategy and objectives
- CRM & Data Management: Utilize CRM systems to track client interactions, manage sales pipelines, and monitor project progress
Real Estate Agent
Century 21
04.2023 - Current
- Develop lists of properties to show clients with specific needs
- Divulgate promotional materials to advertise new listings online and in print
- Answer customer questions and concerns by collaborating with different units of the agency
- Communicate with home sellers/buyers to negotiate the terms of new contracts
- Generate new leads by promoting services and reaching out to potential clients
French Advisor
Sitel/Playstation
02.2023 - 05.2023
- Respond efficiently and effectively to customers enquiries within given timescales
- Develop and maintain a full technical knowledge of the client’s products and services
- Work together with other departments in order to solve problems
Fraud Specialist
Majorel/Apple
03.2021 - 11.2021
- Monitor and analyze customer’s profile to identify potential fraud
- Collaborate with other entities to prevent or resolve fraudulent transactions
- Gather data for critical analysis
- Report emerging fraud patterns
- Work under strict confidentiality policies
Account Manager
Uber
02.2020 - 09.2020
- Manage high value relationship with clients
- Build strategic plans to optimize drivers agenda
- Collect clients feedback related to service usability and work environment
- Present products and services to clients
- Manage clients performances based on statistics
- Provide reports to leadership
Account Manager and Tech Support
YouTube
01.2019 - 07.2019
- Conduct trainings for specific clients to optimize their performance
- Manage all aspects of clients monetization
- Build long term relationship with clients to fidelize them
- Interface with other company departments (copyright, law, fraud)
Kitesurf Instructor
Sossego / PureMagic / Katavento / South Adventure
01.2016 - 08.2023
- Organize class schedule and book clients sessions
- Conduct kitesurf classes both private and to small groups
- Manage and take care of the equipment
- Improve teaching methodologies using video support analysis
- Co-organise kite trips in specific destinations
- Manage watersport shop
Education
Hospitality management and Accounting -
Notre Dame De Nazareth
Douvres la Délivrande 09.2013 - 06.2014
Literary and Language degree -
Lycée Fresnel
Caen 09.2012 - 06.2013
Create 21 Golden Edition training -
Century 21 Headquarter
Lisbon 03.2023 - 04.2023
Skills
Lead generation and follow up
Negotiation
Client needs assessment
Business development
Account management
Teamwork and collaboration
Personal Information
Driving License: personal car and motor bike
Passionated about Nature and watersports: Kitesurfing / sailing / surfing
Software
Timeline
Account Executive
Lalaleads
01.2024 - 01.2025
Real Estate Agent
Century 21
04.2023 - Current
Create 21 Golden Edition training -
Century 21 Headquarter
03.2023 - 04.2023
French Advisor
Sitel/Playstation
02.2023 - 05.2023
Fraud Specialist
Majorel/Apple
03.2021 - 11.2021
Account Manager
Uber
02.2020 - 09.2020
Account Manager and Tech Support
YouTube
01.2019 - 07.2019
Kitesurf Instructor
Sossego / PureMagic / Katavento / South Adventure
01.2016 - 08.2023
Hospitality management and Accounting -
Notre Dame De Nazareth
09.2013 - 06.2014
Literary and Language degree -
Lycée Fresnel
09.2012 - 06.2013
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