Nilay Turgutalp
Lisbon,Portugal
Summary
Experienced in leading cross-functional teams through complex projects, ensuring timely delivery and alignment with organisational goals. Demonstrates clear communication and problem-solving skills, fostering collaborative environments. Consistently drives project success by adapting to changing requirements and leveraging innovative solutions. Professional [Job Title] with track record of achieving business objectives. Strategic decision-maker communicates well with high-level executives. Logistical planner with knowledge of current sales techniques. Responsible [Job Title], passionate about delivering outstanding quality and service. Offering [Number] years of experience in industry with history of recognition for performance. Motivated [Job Title] with [Number] years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager
Cisco
Lisbon, Portugal
12.2019 - Current
- Assessed team performance and provided constructive feedback to enhance professional development and skills.
- Utilised project management software tools to track progress, assign tasks, and manage timelines efficiently.
- Led cross-functional teams to deliver projects within budget and on time, enhancing client satisfaction and stakeholder value.
- Delivered tailored solutions to customers through in-depth research and needs analysis.
- Researched prospective buyers to identify and address needs of target audience.
IT Asset Manager
Cisco
Lisbon, Portugal
01.2016 - 12.2019
- Maintained proactive communication with clients to schedule works and resolve queries efficiently.
- Consulted with clients on financial products and services tailored to investment needs.
- Developed strong client relationships by providing updates on asset management strategies and addressing concerns promptly.
- Managed financial assets within established investment policy and risk framework.
Accountant
Siemens
Lisbon, Portugal
09.2014 - 12.2015
- Generated financial statements detailing revenue, expenses, and liabilities to provide clarity for financial analysis.
- Analysed financial data to produce monthly reports, providing insights into company performance for stakeholders.
- Compiled financial information and forecasts to support informed budgetary decision-making.
Help Desk Assistant
Fujitsu Services
Lisbon, Portugal
08.2008 - 08.2014
- Provided first-line support to users, diagnosing hardware and software issues to reduce downtime effectively.
- Responded to emergency IT incidents, restoring services promptly to minimise disruption to business operations.
- Delivered exceptional customer service, building trust and rapport with clients to identify needs and provide tailored solutions.
Education
Master of Business Administration - Economy
Universidade do Porto
Porto01-2006
Bachelor of Business Administration - Economy
Ege University
Izmir01-2005
Skills
- Project management
- Solution delivery
- Asset management
- Problem solving
- Client relations
- Written and verbal communication
- Relationship Management
- Follow up management
- Positive attitude
- Creative thinking
- Customer service excellence
- Active listening
- Effective communication
- Team Leadership
Languages
English
Upper Intermediate
B2
Certification
- PMP certified
- CAPM Certified
- AgilePM@Foundation Certified
- Certified ScrumMaster® (CSM®)
- Agile Hybrid Project Pro
- Practical Application of Gen AI for Project Managers
Hobbies and interests
- Zumba and fitness workouts
- Reading leadership and motivation books
- Listening to podcasts and audiobooks
- Learning new technologies and AI tools
- Traveling and exploring new places
- Writing or journaling ideas
Timeline
Project Manager
Cisco
12.2019 - Current
IT Asset Manager
Cisco
01.2016 - 12.2019
Accountant
Siemens
09.2014 - 12.2015
Help Desk Assistant
Fujitsu Services
08.2008 - 08.2014
Master of Business Administration - Economy
Universidade do Porto
Bachelor of Business Administration - Economy
Ege University