Novelisa Fellenie Dean
Faro
Summary
Dynamic and reliable professional with a proven track record at kfc yum brands, excelling in food safety compliance and efficient multitasking. Recognized for enhancing patient satisfaction through compassionate care and innovative solutions, consistently improving service delivery while fostering strong relationships built on trust and empathy.
Overview
7
7
years of professional experience
Work History
Fry Cook
Carl's Jr
Riverside, CA
05.2023 - 12.2024
- Boosted patient morale by fostering strong relationships built on trust, empathy, and open communication.
- Improved patient satisfaction by creating a comfortable living environment through regular housekeeping tasks and personalized services.
- Coordinated with healthcare professionals to develop comprehensive care plans tailored to each patient''s specific requirements.
- Conducted comprehensive assessments of new patients upon admission to determine appropriate level of support required for optimal care provision.
- Implemented creative solutions to address unique challenges faced by individual patients, optimizing care delivery while maintaining resource efficiency.
- Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their homes.
- Developed individualized activities to stimulate cognitive function and encourage social interaction among patients with dementia or Alzheimer''s disease.
- Organized regular outings and recreational activities for patients, promoting overall well-being and enhancing quality of life.
- Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
- Managed daily schedules for multiple patients, ensuring timely medication administration and adherence to medical advice.
- Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
- Streamlined workflow processes by implementing organizational systems that improved overall efficiency within caregiving teams.
- Enhanced patient well-being by providing compassionate and attentive care, addressing individual needs and preferences.
- Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
- Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
Lead Caregiver
Sunrise of Claremont Senior Living
Claremont,CA
02.2020 - 08.2023
- Boosted patient morale by fostering strong relationships built on trust, empathy, and open communication.
- Improved patient satisfaction by creating a comfortable living environment through regular housekeeping tasks and personalized services.
- Coordinated with healthcare professionals to develop comprehensive care plans tailored to each patient''s specific requirements.
- Conducted comprehensive assessments of new patients upon admission to determine appropriate level of support required for optimal care provision.
- Implemented creative solutions to address unique challenges faced by individual patients, optimizing care delivery while maintaining resource efficiency.
- Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their homes.
- Developed individualized activities to stimulate cognitive function and encourage social interaction among patients with dementia or Alzheimer''s disease.
- Organized regular outings and recreational activities for patients, promoting overall well-being and enhancing quality of life.
- Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
- Managed daily schedules for multiple patients, ensuring timely medication administration and adherence to medical advice.
- Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
- Streamlined workflow processes by implementing organizational systems that improved overall efficiency within caregiving teams.
- Enhanced patient well-being by providing compassionate and attentive care, addressing individual needs and preferences.
- Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
- Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
Sales
Frontier
Ventura, CA
06.2019 - 12.2020
- Enhanced sales performance by developing and implementing effective agronomy sales strategies.
- Trained new sales staff in effective sales techniques, enhancing team performance.
- Consistently exceed sales goals, achieving Number% increase in Type sales YoY.
- Ranked among top sales performers, averaging over $Amount sales annually.
- Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
- Developed strategies to improve sales and retention of customers, boosting sales Number%.
- Boosted sales revenue by consistently meeting and exceeding sales targets.
Kfc Team Member
Yum!brands,inc
Simi Valley, CA
01.2018 - 11.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Cashier
McDonald's
10.2017 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Skills
- Reliability and punctuality
- Strong attention to detail
- Efficient multitasking
- Food presentation
- Supply restocking
- Supply management
- Adaptable to change
- Food safety compliance
- Surface sanitation
- Proper food handling
- Cross-training capabilities
- Quick decision making
- Food storage
- Oil management
- Order preparation
- Kitchen sanitation
- Adaptable and flexible
- Frying
- Reliable and responsible
- Cash handling
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Fry Cook
Carl's Jr
05.2023 - 12.2024
Lead Caregiver
Sunrise of Claremont Senior Living
02.2020 - 08.2023
Sales
Frontier
06.2019 - 12.2020
Kfc Team Member
Yum!brands,inc
01.2018 - 11.2020
Cashier
McDonald's
10.2017 - 11.2018