Nuno Ribeiro
Viseu
Summary
Focused Sales Representative committed to motivating others and share knowledge, always driven to defend the company's positions even in challenging scenarios. Highly effective in interpersonal relationships driven easily adapt to different scenarios and develop strong relationships with key personal in customers, determined in establishing and nurturing long-term profitable partnerships.
Overview
17
17
years of professional experience
Work History
Sales Representative
AS24 Portugal
03.2016 - Current
- Managed to build customer loyalty and retention of accounts by customer satisfaction and repeated business.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Negotiated contracts to secure long-term business relationships
- Attended and organized trade shows to represent company products, generate leads, and network with potential clients.
- Achieved top performer status being within top 20 sales challenge in 2017 and 2018.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts with clients and developed relationships with key personnel.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong communication and organizational skills through working on group projects.
- Organize yearly trainings in safe driving courses using my connection to the motorsport through my hobbie
Quality Manager
Fastfer
09.2013 - 02.2016
- Improved quality processes for increased efficiency and effectiveness aligned with sales and profit targets
- As customer satisfaction agent, maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
HSEQ Manager
AGP, Lda
08.2010 - 08.2013
- Performed environmental site assessments and provided remediation recommendations.
- Reduced incident rates through the development and execution of comprehensive HSE policies and procedures.
- Guided, wrote and revised various health and safety management manuals.
- Promoted a proactive safety culture improving employee awareness of safety issues with regular health and safety training for 100+ employees
- Conducted regular audits to assess overall HSE performance, identifying areas for improvement and implementing necessary changes.
- Provided ongoing support to managers and supervisors, assisting them in addressing HSE concerns within their respective departments.
- Ensured accurate reporting of incidents and near-misses by creating streamlined data collection processes that encouraged employee participation.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Project Engineer
Greendays, Lda
09.2007 - 06.2010
- Acted as a team leader of 30+ individuals, delegating tasks and providing feedback and managing budgets
- Coordinated cross-functional teams, fostering collaboration to achieve project goals.
- Assisted with cost proposal development conducting feasibility studies before initiating projects, both in Portugal and in Romania.
- Resolved problems on daily basis, improving the revenue of operations while providing exceptional service to final customer
- Managed budgets effectively for multiple projects, ensuring financial targets were met.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
Education
Master of Science - Environmental Engineering
University Aveiro
Aveiro, Portugal06.2007
Bachelor of Professional Studies - Training of Trainers Certificate
Conclusão - Estudos E Formação
04.2011
HSEQ Master - HSEQ
Forseguro
Coimbra01.2012
Skills
- Effective Communication
- Training and coaching
- Relationship Building
- Problem-solving abilities
- Time management abilities
- Networking Events
- Interpersonal Skills
- Sales Statistics Analysis
- Competitor Analysis
- Analytical and Critical Thinking
Languages
Portuguese
Native language
English
Proficient
C2
Spanish
Upper intermediate
B2
French
Intermediate
B1
Timeline
Sales Representative
AS24 Portugal
03.2016 - Current
Quality Manager
Fastfer
09.2013 - 02.2016
HSEQ Manager
AGP, Lda
08.2010 - 08.2013
Project Engineer
Greendays, Lda
09.2007 - 06.2010
Master of Science - Environmental Engineering
University Aveiro
Bachelor of Professional Studies - Training of Trainers Certificate
Conclusão - Estudos E Formação
HSEQ Master - HSEQ
Forseguro
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