Olga Shakirova

I built from scratch full HR processes

• Recruiting Department

Managed a team of 16 recruiters across 5 locations (Kazakhstan, Serbia, Russia, Mexico, Russia)

Developed and implemented a recruitment strategy that reduced candidate submission time by 30%

Introduced an analytics system for recruitment processes, which facilitated the creation of an effective training program and bonus system

Acted as Product Manager in the development of an internal ATS system

Increased the headcount of the cost center from 20 to 350 employees

Worked with150-230 job openings per month

• HR Department

Managed a team of 2 HRBPs and 5 HR recruiters across 5 locations (Kazakhstan, Serbia, Russia, Mexico, Russia)

Implemented 360-degree feedback for management

Developed and implemented on-boarding, adaptation, and off-boarding programs

Created a compensation and benefits program for various roles

Organized 4 internships in Russia and Kazakhstan, resulting in interns advancing to mid-level positions within 4 months and securing billable positions more efficiently than 80-60% of market candidates

Achieved a zero unplanned turnover rate (SLA 1-2 months)

Maintained full control over employee engagement in projects to keep the bench rate at 10%

Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks

• L&D Department

Established a growth department to ensure the company's training processes (Learning Plans, Career Plan, Interview Preparation, Mentoring, Tech Practices)

Increased client interview success rate to 90%

Establishing and maintaining long-term, trusting relationships with key clients

Regular meetings and negotiations with clients to understand their needs and expectations for recruitment

Developing the Assessment Centre direction in collaboration with industry experts

Developing and agreeing on job profiles, including candidate requirements and working conditions

Organizing and coordinating interviews between candidates and client company representatives

Communicating with clients to understand their needs for IT specialists

Developing and agreeing on job profiles, including candidate requirements and working conditions

Evaluating candidate resumes, conducting preliminary phone interviews, and organizing technical interviews

Organizing and coordinating interviews between candidates and client company representatives