Olga Zubareva
Groomer
Setúbal
Summary
Being successful in this role typically requires a mix of hard skills like clipping and trimming techniques and soft skills like patience and communication.
I studied the theory of grooming, the basics of animal psychology and veterinary medicine.
I have my own set of grooming tools.
Hygiene (bathing, brushing, trimming nails, hygiene of intimate areas, cleaning ears, teeth).
Practical experience in grooming breeds: Yorkshire Terrier, Shih Tzu, Miniature Poodle (model scissor cut), Maltese dog, Maltipoo F1/F2, Biewer Terrier, all Spitz dogs, Shepherd dogs, Labrador/Retriever, Husky.
Performed trimming of wire-haired breeds - Wire Fox Terrier, Scotch Terrier, West Highland White Terrier, Miniature and Standard Schnauzer, Griffon.
I am self-motivated, with a strong sense of personal responsibility. Learned and adapted quickly to new technology and software applications.
Overview
24
24
years of professional experience
Work History
Groomer's Assistant
Grooming Center "Kit&Pes"
06.2024 - 08.2024
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Head of Sales Department
NEWSTravel
11.2005 - 09.2015
- Established strong partnerships with external vendors, served as a mentor to junior sales personnel, providing guidance and support in their professional development.
- Optimized pricing strategies based on thorough cost analyses, leading to higher profit margins without sacrificing competitiveness.
Economist
Vtorresurs
06.2003 - 07.2005
- Generated, analyzed and reported data to forecast market trends and explain economic phenomena.
- Studied economic and statistical data.
Bookmaker
SvitSportu
05.2001 - 05.2003
- Coordinated seasonal promotions with corresponding displays featuring popular titles and themes, enticing customers with appealing visual merchandising techniques.
- Trained new staff members in various aspects of book retail operations, ensuring a knowledgeable workforce able to provide exceptional service to customers.
Office Manager
Aquapolis
06.2000 - 02.2001
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Diploma -
Grooming School "Kit&Pes"
Kyiv, Ukraine 04.2001 -
Bachelor of Arts - Economics
Sevastopol Constuction Technical College
Sevastopol, Ukraine 04.2001 -
Bachelor of Arts - Philology
Sevastopol Technical University
Sevastopol, Ukraine 04.2001 -
Skills
- Strong attention to details
- Knowledge of the anatomy, behavior, and needs of dogs and cats
- Washed, trimmed, and brushed animals to maintain good grooming standards
- Hygiene complex for decorative and large breed dogs
- Hygiene complex for cats- Animal care and first aid
- Nutrition consultations
- Communication Skills- Customer service
- Cooperation
Languages
Ukrainian
Native language
Russian
Proficient
C2
English
Upper intermediate
B2
Portuguese
Beginner
A1
Timeline
Groomer's Assistant
Grooming Center "Kit&Pes"
06.2024 - 08.2024
Head of Sales Department
NEWSTravel
11.2005 - 09.2015
Economist
Vtorresurs
06.2003 - 07.2005
Bookmaker
SvitSportu
05.2001 - 05.2003
Diploma -
Grooming School "Kit&Pes"
04.2001 -
Bachelor of Arts - Economics
Sevastopol Constuction Technical College
04.2001 -
Bachelor of Arts - Philology
Sevastopol Technical University
04.2001 -
Office Manager
Aquapolis
06.2000 - 02.2001