Olha Karnafel

• - Successfully led the complete redesign and implementation of new hiring and onboarding processes, significantly enhancing the efficiency of personnel management and accelerating the integration of new staff.
• Implemented motivation systems and key performance indicators (KPIs) screening for the board and each role within the company, boosting overall productivity and employee satisfaction.
• Developed deep analytics systems for HR processes on a BPM platform, ensuring centralized access to essential HR data and streamlining decision-making.
• Currently leading the ongoing redesign of other core business processes, aiming to further improve operational efficiency and service quality across the company.

• Orchestrated a full-scale redesign of development processes, significantly boosting team efficiency and productivity by optimizing existing workflows.
• As a consultant, developed comprehensive onboarding processes tailored to streamline the integration of new team members, enhancing employee readiness and accelerating productivity.
• Developed and deployed a task management and time tracking system, allowing teams to better plan their activities and track performance efficiently.
• Structured the company’s internal information architecture, facilitating effortless access to documentation and project information.
• Optimized HR processes, significantly improving the overall employee experience and operational workflows within the company.

I was the right hand to the CDS of the marketing department. My main responsibility was to develop the AI maturity index. The key outcome of my work is that we:
- created an AI development strategy for the next four years;;
- proved the financial effect of introducing AI for $ 60 million;
- implemented AI/IT solutions in 79% of processes;
- redesigned 60% of the processes and CJM, created the AS IS and TO BE operation model with gaps and capabilities analysis.

• Consulted clients on building business processes, implementing CRM, and establishing a sales department.
• Analyzed market conditions and developed marketing strategies and business plans for clients.
• Created a brand development strategy for: “Avtologistika” (IT B2B products), “Skylum Software” (IT B2C products), “Leater” (system integration), “B.Jet” (IT B2B products) and four other companies. In the first year of strategy implementation the companies showed 5% to 35% growth in profits. Organized 5 conferences for 50 - 800 people.
  
  

Created a brand strategy and a business model for my company. Grew the sales department from 2 to 10 people. Increased the number of successful deals 2 times. Organized and held 2 conferences for 600 people. Reached 7% conversion of leads to orders. As a project manager deployed and сonfigured a CRM system for 7 B2B clients.

Created company's development strategy and a business model. Designed business processes for all departments. Deployed a CRM system. Introduced a KPI system, wrote job descriptions for the staff of 30 employees. Grew the sales department to 7 people. Increased order conversion from 20% to 40%.

Olha Karnafel - page 1

Under my management the revenue increased 6 times in three years and reached $0.4M, an average bill increased 3.5 times. Organized 50+ B2B events.