Osias Yamil Lupia

Dynamic customer support and operations specialist with a proven track record in sales, client relationship management, and team leadership. Expertise in efficiently handling inquiries and resolving issues while delivering exceptional service across phone, chat, and in-person interactions. Bilingual in Spanish and English (B2), demonstrating a strong ability to thrive in multicultural environments and adapt seamlessly to remote work settings. Committed to fostering positive client experiences and driving operational excellence.

• - Strong interpersonal and communication skills
• - Fast learner and adaptable to new technologies
• - Organized and punctual with a focus on customer satisfaction