Pablo Oliveira
Empregado De Mesa
Porto Covo,15
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at La Bella Vita Ristorante. Proven ability to enhance guest engagement and boost sales through personalized service and menu suggestions. Recognized for maintaining high safety standards while fostering a collaborative team environment to ensure memorable dining experiences.
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Empregado De Mesa
La Bella Vita Ristorante
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Empregado De Balcão
Prime by Ice
04.2023 - 11.2023
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Prepared specialty menu items according to established recipes, delighting customers with unique offerings they couldn''t find elsewhere.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
Empregado De Mesa
Delivery
01.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Team collaboration
Exceptional customer service
Sales expertise
Timeline
Empregado De Mesa
La Bella Vita Ristorante
04.2024 - Current
Empregado De Balcão
Prime by Ice
04.2023 - 11.2023
Empregado De Mesa
Delivery
01.2022 - 06.2023
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