Patrícia Carvoeiro
Rio de Mouro
Summary
Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
22
22
years of professional experience
Work History
Store Development & Construction Specialist
Alsea Ibérica
01.2022 - Current
- Negotiated and closed long-term agreements with new and old Landlords and clients in assigned territory.
- Increased client/Landlord base by identifying new business opportunities and implementing strategic sales approaches.
- Streamlined internal processes to increase efficiency and productivity within the business development team.
- Negotiated, prepared, and signed contracts with Landlords.
- Created reports and presentations detailing business development activities.
- Implemented innovative sales tactics to penetrate new markets, expanding the company''s geographical reach.
- Managed a portfolio of stores, ensuring consistent communication and prompt resolution of any issues or concerns that arose.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with Operation Diretor, decision-makers and landlords.
- Coordinated required inspections with local jurisdictions to identify and quickly resolve any concerns.
- Assisted owners and project manager in budgeting, bidding and award of subcontractors.
- Enhanced company development initiatives by solving complex issues and suggesting corrective action.
- Prepared accurate estimates for project costs, timelines, resources, and materials needed from inception to completion.
- Collaborated effectively with architects, engineers, and subcontractors for seamless communication and coordination throughout the project life cycle.
- Demonstrated strong problem-solving skills by quickly identifying obstacles during projects and providing effective solutions.
- Participated in pre-construction planning sessions collaborating closely with clients to ensure alignment between their vision and project outcomes.
Brand Manager
Winnerules
03.2020 - 01.2022
- Researched market trends to identify customer needs and preferences for strategic planning.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Responsible for liaising with brands and identifying their needs;
- Raising awareness of the different characteristics of each market segment and having in-depth knowledge of the specific features of each brand;
- Cyclical contact with those responsible for the expansion of each brand,
- Structuring each brand's needs profile, reporting whenever possible on the progress of processes with the brand;
- Interfacing with various project management departments, Marketing, Investment, Architecture and Contracting;
- Monitoring feasibility processes with Legal Department;
- Drawing up a weekly report with the Commercial Department, giving an account of Progress of contacts
- Active collaboration with Sales in setting objectives and defining the rents to be applied to each of the brands;
- Knowledge of the Project Finance for each project in order to be able to defend the income proposal for each of the brands present in this project.
Active collaboration with Marketing in the construction of communication pieces - Identifying and developing business opportunities by prospecting and arranging meetings with new brands.
Direcção Comercial
UWM - União Metalo Mecânica
07.2017 - 03.2020
- Contribute to the commercial strategy, identifying new business areas and new contacts in the identified business areas;
- Carry out commercial prospecting, send presentations to clients, follow up contacts until order is placed;
- Helping to identify and develop channels (cold calling, newsletters, website, agents, subcontracting platforms, trade fairs, etc.).
- Feed, analyse, maintain consistency, clean and update the database.
- Extract reports and keep records for commercial support
- Assist in the management of stationery and other media associated with the company's image.
- Contribute to the development of content for the company's various communication channels (website, presentations, newsletters, social networks).
- Develop other marketing activities
Expansão e Gestão de Franquias
Logibrands Ibérica
09.2015 - 07.2017
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Adapted company policies to align with local regulations in new markets while maintaining corporate standards of excellence.
- Implemented performance tracking metrics to monitor progress towards expansion goals regularly.
- Optimized operational processes by implementing innovative solutions, enhancing overall efficiency.
- Hired and trained staff to facilitate launch success and timeliness.
- Directed expansion projects from inception to completion, ensuring timely delivery within budget constraints.
- Trained and mentored staff members to develop high-performing teams focused on achieving growth targets.
- Developed and executed strategic growth plans, leading to increased company revenue.
- Hiring processes, performance appraisals and competency profiles.
- Support for projects to create human resources processes in international subsidiaries, particularly in Angola.
- Monitoring employee mobilisation processes abroad, including visas and travel activities.
- Stock and supply management.
- Checking delivery dates for stock orders placed; taking and monitoring inventories.
- Presenting weekly/monthly sales and results to management.
Coordenadora de Recepção
Hoteis Heritage Lisboa
02.2007 - 08.2015
- Face-to-face customer service, from check-in to check-out.
- Management and control of customer and agency bookings.
- Allotment control.
- Control of bookings with agencies.
- Handling group bookings.
- Daily invoicing of the hotel.
- Monthly invoicing of suppliers.
- Human resources: management of the 10-strong reception team and all the staff on the hotel's various shifts.
- Recruitment and selection.
- Admission procedures.
- Performance appraisal.
Gestão Base de Dados e Vendas
Exceder, Serviços e Gestão de Vendas
01.2003 - 01.2007
- Responsible for validating and submitting all the information sent by the vendors to a specific platform
- Managing the flow of information submitted between the technology company and the sellers. Interviewing potential salespeople
- Drawing up employment contracts,
- Control of days worked, Salary processing.
- Recruitment and Selection, Professional Training, Admission Processes, Performance Appraisals,
- Job descriptions and competency profiles.
- Monitoring processes for mobilising employees internationally, including visa and travel activities.
- Invoicing - Managing the costs of each salesperson and vehicle Training salespeople on PDAs and Excel
- Control of 80 salespeople nationwide, weekly presentation of results to clients
- Responsible for the relationship between management and clients
- Responsible for managing all the company's equipment (mobile phones, cars, laptops)
Education
Licenciatura - Psicologia Social e das Organizações
Universidade Lusófona De Humanidades E Tecnologia
Lisbon 01.2005
Skills
- Strategic planning
- Deal negotiations
- Business planning
- Account development
- Competitive analysis
- Customer relationships
- Prospect targeting
- Performance goals
- Key decision making
- Sales leadership
- Networking strength
- Performance monitoring
- Business prospecting
IDIOMAS
Inglês
Proficient
C2
Francês
Upper intermediate
B2
Espanhol
Proficient
C2
Timeline
Store Development & Construction Specialist
Alsea Ibérica
01.2022 - Current
Brand Manager
Winnerules
03.2020 - 01.2022
Direcção Comercial
UWM - União Metalo Mecânica
07.2017 - 03.2020
Expansão e Gestão de Franquias
Logibrands Ibérica
09.2015 - 07.2017
Coordenadora de Recepção
Hoteis Heritage Lisboa
02.2007 - 08.2015
Gestão Base de Dados e Vendas
Exceder, Serviços e Gestão de Vendas
01.2003 - 01.2007
Licenciatura - Psicologia Social e das Organizações
Universidade Lusófona De Humanidades E Tecnologia
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