Patrícia De Sá Dias
Sarnadas Do Rodao,05
Summary
Recent graduate with foundational knowledge in Business Management with hands-on experience gained through academic projects, internships and part-time jobs. Demonstrates strong teamwork, problem-solving, and time-management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Colaboradora Dayana
Dayana Pastelaria
06.2024 - 03.2025
- Worked effectively in fast-paced environments, proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed while assisting with day-to-day operations, working efficiently and productively with all team members.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Internship
Aptiv, Castelo Branco Portugal
06.2023 - 09.2023
- Short-Term Sales Analyst Internship in an Automotive Industry Supplier.
- Introduction to tools such as GSD, SAP, EOS ECM and perfected knowledge of Excel.
- Supported team members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Assistente Administrativa
Churros Catering/Coffee Shop
06.2022 - 12.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported catering operations for private events, delivering memorable experiences for clients and guests alike.
- Managed a team of catering staff, ensuring quality service and professionalism at all times.
- Curated diverse range of content for social media channels, catering to wide audience spectrum.
Logística
Big T Toys
06.2021 - 01.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Boosted game revenue through effective marketing campaigns and promotional events. (Fair Game Manager at LA State Fair, Malibu Cook Off, Lake Perris Fair).
Education
Master’s of Business Administration - International Business Concentration
University of Redlands
Associate’s Degree of Arts - Administration/Information Systems
Riverside City College
Bachelor of Science - Business
University of Redlands
Redlands California01.2021
International Baccalaureate and High School Diploma -
Shanghai Community International School
01.2015
Skills
- User knowledge of Excel, PowerPoint e Word
- User knowledge of Programa ESRI e Invoice Simple
- Interpersonal Communication skills
- Marketing Projects (Social Media), Project Management, Event Planning
- Professional Ethics
- Friendly, positive attitude
- Dependable and responsible
- Customer service
- Organizational skills
Idiomas
English
Proficient
C2
Portuguese
Proficient
C2
Spanish
Intermediate
B1
Timeline
Colaboradora Dayana
Dayana Pastelaria
06.2024 - 03.2025
Internship
Aptiv, Castelo Branco Portugal
06.2023 - 09.2023
Assistente Administrativa
Churros Catering/Coffee Shop
06.2022 - 12.2022
Logística
Big T Toys
06.2021 - 01.2022
Associate’s Degree of Arts - Administration/Information Systems
Riverside City College
Master’s of Business Administration - International Business Concentration
University of Redlands
Bachelor of Science - Business
University of Redlands
International Baccalaureate and High School Diploma -
Shanghai Community International School
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