Paulo Miguel S. Pereira

Managed all bar operations, including recruitment, training, and staff development.

Negotiated contracts with drink brands to maximise venue support, retros, listings, and marketing fees.

Encouraged and supported the team to focus on revenue growth opportunities to enhance guests' dining and bar experiences.

Responsible for driving wet sales and achieving forecasted profits while managing staff, equipment, standards, and stock control.

Day-to-day management of the venue.

Managed all live music and nightclub operations, including staff and security, processes and procedures, and support for promoters.

Planned and delivered corporate events and new client bookings with the corporate events manager.

Developed and implemented effective operational systems on behalf of the General Manager.

Developed management effectiveness by coaching and counselling managers, communicating strategies and objectives, assigning accountabilities, planning, monitoring, and appraising job results, and creating employee incentives based on sales and guest satisfaction metrics.

Full compliance responsibility of the venues.

Day-to-day management of the venues.

• Payroll

• Events security booking, management, and EON crowd dispersal.

Achieved the highest gross profit percentage in the company (73.46%) from November to February, surpassing all other locations.
Successfully maintained compliance with health and safety regulations while managing a team of very new managers.
Demonstrated excellent labour control, consistently aligning actual labour costs with forecasts.

Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organisational growth.