Summary
Work History
Education
Skills
Certification
Relevantskills
Timeline
Generic

Paulo Santos

Technical Manager/Consultant

Summary

Technical Consultant with 15+ years of experience delivering enterprise software solutions and customer-focused training. Currently pursuing a Master's in Cloud Computing, combining technical expertise with business acumen. Led several software implementations, translating complex requirements into customized solutions, and developing comprehensive technology adoption programs. Focused on creating long-term client partnerships and experienced in server hardware configurations and component architecture.

Work History

Technical Manager

Santos e Gadanha, Lda.
01.1998 - 12.2024
  • Supervised implementation of business management systems and technical infrastructure
  • Managed system integrations and technology upgrades
  • Developed training programs for new employees on business systems
  • Provided technical support for software, hardware, and network systems
  • Optimized business processes through technology solutions
  • Maintained vendor relationships and managed technical projects

Technical Solutions Consultant

Lcrdata
01.2000 - 12.2016
  • Company Overview: Software Development
  • Led implementation of business management software for SME clients, managing entire project lifecycle from requirements gathering to deployment
  • Analyzed client business processes and designed optimized solutions to improve operational efficiency
  • Developed and delivered customized training programs, ensuring successful user adoption
  • Provided ongoing technical support and system optimization recommendations
  • Managed multiple concurrent client projects while maintaining high customer satisfaction
  • Created detailed technical documentation and user guides
  • Software Development

Independent Technical Consultant

Paulo Santos
01.2001 - 12.2014
  • Implemented integrated business solutions for SMEs, including CRM and inventory management systems
  • Conducted needs assessments and recommended tailored technology solutions
  • Designed and delivered customer training programs for new software implementations
  • Managed client relationships and provided ongoing technical support
  • Led workshops on business process optimization and system utilization
  • Collaborated with vendors and third-party providers for system integrations

Education

Master's - Cloud Computing

ISTEC- Instituto Superior De Tecnologias Avançadas
09.2021 - Current

Bachelor's - Computer Engineering

ISTEC- Instituto Superior De Tecnologias Avançadas
09.2022 - 12.2024

Bachelor's - Computer Science

ISTEC- Instituto Superior De Tecnologias Avançadas
09.2018 - 12.2021

No Degree - Offensive Security

UAb - Universidade Aberta
03.2025 - Current

Skills

Cloud Technologies

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Certification

CCNAv7: Introduction to Networks, 2023

Relevantskills

Cloud Technologies: AWS, Azure, Public/Private/Hybrid Cloud Architectures; Database Management: MySQL, SQL Server, MongoDB; Programming: Python, Java, C#, JavaScript; Cybersecurity: Pentesting/Ethical hacking; System Integration & Implementation, Business Process Analysis & Optimization, Customer Requirements Analysis, Solution Design & Implementation, Training Program Development, Project Management, Change Management, Stakeholder Communication

Timeline

No Degree - Offensive Security

UAb - Universidade Aberta
03.2025 - Current

Bachelor's - Computer Engineering

ISTEC- Instituto Superior De Tecnologias Avançadas
09.2022 - 12.2024

Master's - Cloud Computing

ISTEC- Instituto Superior De Tecnologias Avançadas
09.2021 - Current

Bachelor's - Computer Science

ISTEC- Instituto Superior De Tecnologias Avançadas
09.2018 - 12.2021

Independent Technical Consultant

Paulo Santos
01.2001 - 12.2014

Technical Solutions Consultant

Lcrdata
01.2000 - 12.2016

Technical Manager

Santos e Gadanha, Lda.
01.1998 - 12.2024
Paulo SantosTechnical Manager/Consultant