Summary
Work History
Education
Skills
Certification
Relevantskills
Timeline
Generic

Paulo Santos

Technical Manager/Consultant

Summary

Technical Consultant with 15+ years of experience delivering enterprise software solutions and customer-focused training. Currently pursuing a Master's in Cloud Computing, combining technical expertise with business acumen. Led several software implementations, translating complex requirements into customized solutions, and developing comprehensive technology adoption programs. Focused on creating long-term client partnerships and experienced in server hardware configurations and component architecture.

Work History

Technical Manager

Santos e Gadanha, Lda.
1998.01 - 2024.12
  • Supervised implementation of business management systems and technical infrastructure
  • Managed system integrations and technology upgrades
  • Developed training programs for new employees on business systems
  • Provided technical support for software, hardware, and network systems
  • Optimized business processes through technology solutions
  • Maintained vendor relationships and managed technical projects

Technical Solutions Consultant

Lcrdata
2000.01 - 2016.12
  • Company Overview: Software Development
  • Led implementation of business management software for SME clients, managing entire project lifecycle from requirements gathering to deployment
  • Analyzed client business processes and designed optimized solutions to improve operational efficiency
  • Developed and delivered customized training programs, ensuring successful user adoption
  • Provided ongoing technical support and system optimization recommendations
  • Managed multiple concurrent client projects while maintaining high customer satisfaction
  • Created detailed technical documentation and user guides
  • Software Development

Independent Technical Consultant

Paulo Santos
2001.01 - 2014.12
  • Implemented integrated business solutions for SMEs, including CRM and inventory management systems
  • Conducted needs assessments and recommended tailored technology solutions
  • Designed and delivered customer training programs for new software implementations
  • Managed client relationships and provided ongoing technical support
  • Led workshops on business process optimization and system utilization
  • Collaborated with vendors and third-party providers for system integrations

Education

Master's - Cloud Computing

ISTEC- Instituto Superior De Tecnologias Avançadas
2021.09 - Current

Bachelor's - Computer Engineering

ISTEC- Instituto Superior De Tecnologias Avançadas
2022.09 - 2024.12

Bachelor's - Computer Science

ISTEC- Instituto Superior De Tecnologias Avançadas
2018.09 - 2021.12

No Degree - Offensive Security

UAb - Universidade Aberta
2025.03 - Current

Skills

Cloud Technologies

AWS

Azure

Public Cloud Architectures

Private Cloud Architectures

Hybrid Cloud Architectures

Database Management

MySQL

SQL Server

MongoDB

Programming

Python

Java

C#

JavaScript

System Integration

Implementation

Business Process Analysis

Business Process Optimization

Customer Requirements Analysis

Solution Design

Training Program Development

Project Management

Change Management

Stakeholder Communication

Network security monitoring

Vulnerability assessment

Penetration testing skills

Regulatory compliance

Phishing awareness training

Ethical hacking techniques

Threat analysis

Certification

CCNAv7: Introduction to Networks, 2023

Relevantskills

Cloud Technologies: AWS, Azure, Public/Private/Hybrid Cloud Architectures; Database Management: MySQL, SQL Server, MongoDB; Programming: Python, Java, C#, JavaScript; Cybersecurity: Pentesting/Ethical hacking; System Integration & Implementation, Business Process Analysis & Optimization, Customer Requirements Analysis, Solution Design & Implementation, Training Program Development, Project Management, Change Management, Stakeholder Communication

Timeline

No Degree - Offensive Security

UAb - Universidade Aberta
2025.03 - Current

Bachelor's - Computer Engineering

ISTEC- Instituto Superior De Tecnologias Avançadas
2022.09 - 2024.12

Master's - Cloud Computing

ISTEC- Instituto Superior De Tecnologias Avançadas
2021.09 - Current

Bachelor's - Computer Science

ISTEC- Instituto Superior De Tecnologias Avançadas
2018.09 - 2021.12

Independent Technical Consultant

Paulo Santos
2001.01 - 2014.12

Technical Solutions Consultant

Lcrdata
2000.01 - 2016.12

Technical Manager

Santos e Gadanha, Lda.
1998.01 - 2024.12
Paulo SantosTechnical Manager/Consultant